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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

How to convert an IP phone from the SCCP to the SIP protocol in Cisco CallManager 5.0.x



To convert an IP phone from Skinny (SCCP) protocol to Session Initiation Protocol (SIP) with Cisco CallManager running 5.0.x, perform this procedure:

  1. On the Cisco CallManager Admin page, go to Bulk Administration > Phones > Migrate Phones > SCCP to SIP.

  2. On this screen, enter a query in order to select the device(s) to upgrade.

  3. On the next screen, select a Phone Profile. Add one if one is not already present.

    To add a Phone Profile, perform these steps:

  1. Go to Bulk Administration > Phones > Phone Templates.

  2. When the migrate job is submitted, go to Bulk Administration > Job Scheduler.

    Note: Sometimes, the job must be activated. If the job remains in Pending state, activate the Bulk Provisioning Service under Serviceability > Service Activation.

  3. Go to System > Enterprise Parameters and change the Auto Registration Phone Protocol option to SIP.

  4. Restart the Cisco CallManager service.

The Cisco 7960 IP phone registers and upgrades to the SIP load at the conclusion of this procedure.

For more information, refer to Converting a Cisco 7940/7960 CallManager Phone to a SIP Phone and the Reverse Process.

How to convert a Cisco 7960 CallManager phone to a SIP phone

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