Introduction
This document covers the procedure on how to determine whether the Cisco Unified Communications Manager (CUCM) production hardware is ready for an upgrade to 9.1?
Problem Description
Trying to determine if Customer’s CUCM is acceptable for an upgrade to CUCM 9.1 and having trouble tracking down the original part number purchased. It is MCS-7845 but trying to see how to determine that from the CUCM CLI and the goal is to make sure it is supported for production use. Is there a way to tell based on the show hardware whether it is supported for production use 9.1 and how to determine the existing hardware type is ready for an upgrade to 9.1?
Solution
admin:show hardware
HW Platform : 7845I2
Processors : 2
Type : Xeon
CPU Speed : 2333
Memory : 4096 MBytes
Object ID : 1.3.6.1.4.1.9.1.587
OS Version : UCOS 4.0.0.0-15
Serial Number : KQNPNCK
RAID Version :
RAID Firmware Version: 5.2-0 (15429)
RAID BIOS Version: 5.2-0 (15429)
BIOS Information :
1.14
RAID Details :
Controllers found: 1
----------------------------------------------------------------------
Controller information
----------------------------------------------------------------------
Controller Status : Okay
Channel description : SAS/SATA
Controller Model : IBM ServeRAID 8k
Controller Serial Number : 4075eb1
Physical Slot : 0
Copyback : Disabled
Data scrubbing : Enabled
Defunct disk drive count : 0
Logical drives/Offline/Critical : 2/0/0
---------------------------------------------------
Controller Version Information
---------------------------------------------------
BIOS : 5.2-0 (15429)
Firmware : 5.2-0 (15429)
Driver : 1.1-5 (24416)
Boot Flash : 5.1-0 (15421)
---------------------------------------------------
Controller Battery Information
---------------------------------------------------
Status : Okay
Over temperature : No
Capacity remaining : 100 percent
Time remaining (at current draw) : 4 days, 0 hours, 0 minutes
---------------------------------------------------
Controller Vital Product Data
---------------------------------------------------
VPD Assigned# : 39R8875
EC Version# : J85096
Controller FRU# : 25R8076
Battery FRU# : 25R8088
----------------------------------------------------------------------
Logical drive information
----------------------------------------------------------------------
Logical drive number 1
Logical drive name : Drive 1
RAID level : 1
Status of logical drive : Okay
Size : 139900 MB
Read-cache mode : Enabled
Write-cache mode : Enabled (write-back)
Write-cache setting : Enabled (write-back)
Number of chunks : 2
Drive(s) (Channel,Device) : 0,0 0,1
Logical drive number 2
Logical drive name : Drive 2
RAID level : 1
Status of logical drive : Okay
Size : 139900 MB
Read-cache mode : Enabled
Write-cache mode : Enabled (write-back)
Write-cache setting : Enabled (write-back)
Number of chunks : 2
Drive(s) (Channel,Device) : 0,3 0,2
----------------------------------------------------------------------
Physical drive information
----------------------------------------------------------------------
Device #0
Device is a Hard drive
State : Online
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,0
Reported Enclosure,Slot : 0,0
Vendor : IBM-ESXS
Model : CBRBA146C3ETS0 N
Firmware : C49B
Serial number : P4XLR05A
World-wide name : 5000CCA00092C12F
Size : 140013 MB
Write Cache : Disabled (write-through)
FRU : 43X0825
PFA : No
Device #1
Device is a Hard drive
State : Online
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,1
Reported Enclosure,Slot : 0,1
Vendor : IBM-ESXS
Model : CBRBA146C3ETS0 N
Firmware : C49B
Serial number : P4XM0U2A
World-wide name : 5000CCA000935463
Size : 140013 MB
Write Cache : Disabled (write-through)
FRU : 43X0825
PFA : No
Device #2
Device is a Hard drive
State : Online
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,2
Reported Enclosure,Slot : 0,2
Vendor : IBM-ESXS
Model : ST9146803SS
Firmware : B53C
Serial number : 6SD3VH3T
World-wide name : 5000C5003BB2CB84
Size : 140013 MB
Write Cache : Disabled (write-through)
FRU : 43X0825
PFA : No
Device #3
Device is a Hard drive
State : Online
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,3
Reported Enclosure,Slot : 0,3
Vendor : IBM-ESXS
Model : CBRBA146C3ETS0 N
Firmware : C49B
Serial number : P4XM3KLA
World-wide name : 5000CCA000937DCF
Size : 140013 MB
Write Cache : Disabled (write-through)
FRU : 43X0825
PFA : No
Device #4
Device is a Enclosure
State : Standby
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 2,0
Vendor : IBM-ESXS
Model : VSC7160
Firmware : 1.07
Command completed successfully.
Controllers found: 1
Current operation : None
Command completed successfully.
admin:
You can easily assess the CUCM hardware readiness for upgrade using this tool, http://tools.cisco.com/cucst/upgrade/inputs.jsp?reset=1
Enter your Organization name and the cluster name and Select the Existing UC Manager Type as "UC Manager"
Follow the below steps to generate the report and use "Method 2".
Select the Unified CM Release and existing Server Model
Click -> Add and then Click -> Generage Assessment at the bottom of the page
Click -> Readiness summary to know your existing harware qualifies for an upgrade to 9.1
Click -> Readiness Recommendation
Click -> Customized Upgrade Procedures
Now this tool has given the upgrade readiness assessment for your existing platform CUCM, MCS-7845-I2 and you can generate a similar report for other UC products like IM & Presence Server, Gateways, Unity/Unity Connection, Conferencing and Contact Center.
