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How to implement short dial numbers based on location?

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Introduction

 

This document covers the configuration procedure to implement short dial numbers in Cisco Unified Communications Manager 8.x (CUCM) on a per location basis.

 

How call routing works with Short dials?

 

When a user enters a short dial number, it is modified by the appropriate translation pattern and then routed normally. Calling search spaces and, to a lesser extent, partitions play a vital role in routing the call properly.

 

Configuration Procedure

 

We will set up basic short dials on a per location basis.We will need a location-specific partition for the location for which we are implementing short dials. In this case we use PT-SFO-DialPlan.

 

Note: Below configuration is tested on Cisco Unified Communications Manager 8.x/9.x release.

 

To implement short dials for a location, perform the following:

 

Step 1. Add the short dials partition to the calling search space of the device for the relevant location

Go To Call Routing > Class of Control > Calling Search Space:

 

 

 

shortdial-1.png

 

Step 2. Create and save a translation pattern for the short dial in an appropriate partition

Go To > Call Routing > Translation Pattern:

 

 

shortdial-2.png

 

Step 3. Fill in Translation Pattern and Partition as appropriate. Here we use 2200 and PT-SFO-DIALPLAN, respectively.

 

Step 4. Calling Search Space. Here, we apply a device calling search space appropriate to the location, CSS_HQ_SHD.

 

Step 5  Finally under the Called Party Transformation section, we change the Called Party Transform Mask to the Final number as 4552

 

 

shortdial-3.png

 

 

How it works?

 

When a call matches the translation pattern 2200, the called number is translated as per our rule to 4552, and the call continues to be routed normally.

 

 

 

Related Information

 

 

 

Comments
Advisor

Made Simpler to understand.

regds,

aman

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