Cisco IP Phones have a built-in SSH server which enables the administrator to login and enable specific debugs. For most troubleshooting, the default level of phone debugs are sufficient however there may be some cases where working with Cisco TAC or Engineering it may be necessary to enable further phone debugs. Once enabled these debugs are printed in the phone console logs. This other document explains how to gather the phone console logs.
Setting the SSH Login Credentials
Login to the phone webpage ( CM Administration -> Phone ) and then scroll to the protocol specific configuration section. Under the Secure Shell information fill in a Username and Password:
For this example we used cisco cisco as the username and password combination.
Logging into the phone
Login to the phone via SSH. Use the username and password configure on the previous step.
Once logged in you will get a second prompt:
Use a built in account of default and a password of user
email@example.com's password: cisco
Based on the BugID CSCtr08892, the Default port for SSH (22) is been disabled on the firmware version SCCP41-9.2.1. This port can be enable on CUCM 8.6.1 or above. If not, a downgrade of the firmware or upgrade of the CUCM server is mandatory (so far).
Hi,Please i need help for below alert message, AM very new to CUCM.Please find the attach snapshots for alert message. From some days alerts msg pop ups once login to CUCM-PUB The system is operating with an insufficient number of licenses. If a...
I did some research on the internet and did not find anyone complaining about this. We are using webex teams, with the recent update to version 3.0.16040 we are experiencing an error with the missing DLL. This issue did not affect th...
I have a DX80 I'm trying to configure to send out to one of our exec. I currently have it sitting on my desk connected to our test WiFi that simulates working from home. The device is registered in CUCM via Expressway, and can make and receive calls. I ha...
I am attempting to call a REST service over http via the Make REST Call step. I've tried it in a reactive debug as well as a standalone debug (removed the call-specific steps to see if I could step through it). Either way, I just get a blank Exception pop...
Hi Guys We are exploring the Cisco Meeting Server to be our Audio/Video/Web Conferencing solution. It should support 50 participants in a Conference session at max. I will be most grateful for your advice on the following: 1. We should be able t...