I am using Cisco Unity version 5.0 Build 5.0(1) that stores voice mails in the users' Microsoft Exchange 2007 mailbox. When users log into their voice mailboxes and listen to voice mails first, they are then taken to start listening to e-mails. Is there a way to prevent Unity from reading e-mails? I have disabled the alerts for urgent e-mails, but I want to shutdown reading e-mails completely.
Create another Class of Service with TTS feature disabled.
If you are just getting the Read Receipts or NDRs messages on the Phone, than goto Unity Tools Depot > Administration Tools > Advanced Setting Tools > look under Conversation Title -> Exclude all receipts. change the value to 1.
Hi to all I have an SX20 Cisco TelepresenceSoftware version is: TC7.3.15.a9f4c3a I have this issue: WARNING: Default Call ProtocolThe default call protocol is set to H323, but system is not registered on that protocol. The system may n...
Hi guys, I will change some Calltype names, i mean, same Calltype ID different name. but i have some questions: 1.if I change the name, the HDS it will be update? or the logs in the HDS will be remain with the old name?When i check an historical repo...
Do I have to use the Finesse client [Answer] button to trigger the workflow or can I use any endpoint(Jabber[Answer] or Cisco Desk Phone(off-hook/answer) to trigger the workflow? The workflow works if I use the Finesse/Answer button but it doesn't wo...
My SX80 has no installed options keys. I must reconfigure the SX80 to use SIP using TLS only. Without the encryption option key installed SIP will not work with TLS. How can I get the encryption option key installed on my SX80?