Normally, if the call detail record (CDR) is purged from the CDR Analysis and Reporting (CAR) application, it automatically purges the call management record (CMR) or Database Layer/Aupair. This depends on the size of the CDR records. But, if there are some unassociated CMR records, the purge, especially any third party, is not always successful. In order to purge the unassociated CMR, run this query:
delete from CallDetailRecordDiagnostic where callIdentifier NOT IN(select destLegIdentifier as legId from CallDetailRecord UNION select origLegCallIdentifier as legid from CallDetailRecord)
It is also possible to run this in order to check the counts:
select count(*) from CallDetailRecordDiagnostic
All of the CMR records are stored under the CDR Database in the CallDetailRecordDiagnostic
Hello everyone,how do you free up directory numbers in CUCM? What I mean when someone leaves the company, how can I make this DN available to someone else?are DNs associated to devices or users? we are not using extension mobility.Thanks!
Hi Team,I am looking to upgrade the UCCX (HA Setup) from version 11.6.x to 12.5.1. I have reviewed the below upgrade guide for 12.5.1. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/install/guide/uccx...
Morning,again I recieved email from our customer who tells, he could not use Webex as usual. Problems like this increase while you updated our account a couple of days ago.Hallo IT,
ich und externe Gesprächspartner konnten sich heute nicht an einer WebE...