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Geovani
Cisco Employee
Cisco Employee

Upgrade the firmware manually and locally, using TFTP or HTTP

  1. Download the desired firmware files from Cisco CCO (the following example uses firmware version 11.2.3MSR1-1)

    1.png
  2. Extract the zip file and save it to the TFTP or HTTP root folder (In this case the example shows the root folder of a Windows with an HTTP server enabled)

    2.png
  3. Login to http://IP_ADDRESS_PHONE/admin/advanced
  4. Navigate to Voice --> Provisioning
  5. Scroll down to Firmware Upgrade and populate the Upgrade Rule with the location of the loads file, using the IP address of the TFTP/HTTP server in place of the one in the example (in this example http://10.10.30.104:8080/Cisco/cmterm-88xx.11-2-3MSR1-1_REL/sip88xx.11-2-3MSR1-1.loads is used)

    3.png

  6. Click on Submit All Changes. The phone should now download all the upgrade files and reboot. The time is dependent on the speed of the network connection/how fast the server can serve the files etc.
  7. Verify if the upgrade was successful

    4.png

    5.png

Upgrade the firmware using a Provisioning Server

If your upgrade files are hosted on a provisioning server, you can push the upgrade rule from the server, pointing the phone to the appropriate upgrade URL.

An example of the parameter to set on your template file:

<Upgrade_Rule ua="na">http://DMS_ADDRESS/dms/spa7811-3PCC/sip88xx.11-2-3MSR1-1.loads</Upgrade_Rule>

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