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TCC_2
Level 10
Level 10

Core Issue

The user is installing on a computer with more than 4 GB of RAM.

Resolution

To resolve this issue, perform one of these steps:

  • Remove RAM temporarily when installing Java Runtime Environment (JRE) 1.3.1.        

  • Run instances of a memory-intensive application to make available RAM less than 2 GB. For example, run several sessions of the My Leak App application, which is available in the Windows 2000 Resource Kit.

For more details on resolving Customer Response Applications/Solutions (CRA/CRS) issues, refer to the these documents:

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