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In the Cisco CallManager 5.x, unable to copy the distinctivering.xml from the command line to TFTP as the copy command only creates directories with no files in it

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Core Issue

During the attempt to copy the distinctivering.xml from the command line to the TFTP Server with the use of the syntax : file get tftp DistinctiveRingList.xml, the copy command does not work and it only creates a directory but there are no folders.

Resolution

In order to resolve this issue, use a / as the directory. It should create a folder, for example the IP address of Cisco CallManager server, and then there is a folder with the title, date and time to which you downloaded the file. Then the file is within that folder.

Refer to these documents for more information:

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