If the incoming circuit is a T1 or E1 PRI, ensure that the circuit is up by following the procedures in T1 PRI Troubleshooting. If the circuit is up, use the Q.931 translator that ships with Cisco CallManager to analyze the failure code. The tool can be found at C:\Program Files\Cisco\Bin. Compare the output with what is available in the debugs described in Troubleshooting and Debugging VoIP Call Basics.
If the incoming circuit is a T1 Channel Associated Signaling (CAS) circuit, refer to the debug voip ccapi inoutsection of Troubleshooting and Debugging VoIP Call Basics.
If the incoming circuit is an analog recEive and transMit (E&M) or analog Foreign Exchange Office (FXO) and Foreign Exchange Station (FXS) port, verify that those circuits are operational. For more information, refer to these Cisco TAC Case Collection cases:
Hi,I am trying to write a CUCM SQL query to pull information about users, numbers and departments out of the enduser table. The basic format of the query is run sql SELECT firstname,lastname,telephonenumber,department FROM enduser WHERE telephon...
We're having some problems with our backups over SFTP and also when trying to upload files to servers. We have 1 CUCM Publisher with 3 subscribers, 2 Unity Connection servers and 2 IM and Prescence servers. Currently running 10.5.2.11900-3 For t...
When deploying Cisco Jabber in Team Messaging Mode, the auto-update of the client relies on Cisco Webex Control Hub settings (so-called Upgrade Profiles under Team Messaging Mode section - Manage Jabber versions). At the time this post is written, on...
Hi Guys,Is there any way to force logout all clients' sessions from IMP? So they have to login again to the IMP server. Does Cisco provide a way to do this? My CM version is 18.104.22.16800-18 and IMP version is 22.214.171.12400-33.Thank you.