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Index of Contact Center Documents posted through 2011-01-06

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Hi, folks.

I know it's somewhat difficult to find information posted as documents or determine what exactly has already been posted here in the Contact Center community.  So I've compiled this index of the existing documents, broken out by technology/component, and sorted by last modified date, newest to oldest. Clicking on the document name will take you directly to it.

Let me know if you find this useful, and if so, I'll try to update it at least every quarter.

Also, let me know if there's any particular content that you think should be added to this forum.

Thank you all for taking part in this community!

-Paulo

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Amazing Index

Thanks a lot Paulo

Paulo - Can we get the updated index for the complete year 2011. Thanks a lot.

Thanks!

-Sethu

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