I know it's somewhat difficult to find information posted as documents or determine what exactly has already been posted here in the Contact Center community. So I've compiled this index of the existing documents, broken out by technology/component, and sorted by last modified date, newest to oldest. Clicking on the document name will take you directly to it.
Let me know if you find this useful, and if so, I'll try to update it at least every quarter.
Also, let me know if there's any particular content that you think should be added to this forum.
Hello,We are moving towards replacing all our 7945 phones with 8841’s. As such we have 500+ extension mobility profiles. Beyond having additional lines is there any other beneficial reason to recreate these 7945 sccp profiles as 8841 sip profiles? I ...
Hello Experts,Please find attached.we have 2911 Cisco Router and using CME IP telephony. Cisco 74XX Series , 69XX and 9971series Ip phone's are being used.PSTN SIP trunk Outgoing and incoming calls are working fine, except 9971 Series Phone. wh...