Hi, we are using CUCM 11.5 with AD integration. If a new employee joins the company, a new User and DN gets created via LDAP sync. All the name fields are correctly imported from the AD to CUCM. The new employee will then use the auto prov...
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i have a callback script working for more than a year, i have used the same callback script logic for another application/CSQ but it fails at the point when an agent in the callback queue gets a call and presses a key to connect to the customer. Just...
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Hi Experts, We're using cisco ISR 4431 and enabled cdr through syslog. behind 4431 is our genesys call center systems, now we want to consolidate cdr data of genesys and cisco vg cdr. but in vg cdr data, there only connectionid/fcid but no sip call-id whi...
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Hi to all I have an SX20 Cisco TelepresenceSoftware version is: TC7.3.15.a9f4c3a I have this issue: WARNING: Default Call ProtocolThe default call protocol is set to H323, but system is not registered on that protocol. The system may n...
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Hi, With the recent VCenter security vulnerability (VMware vCenter Server updates address remote code execution vulnerability in the vSphere Client (CVE-2021-21972)), one of the workaround was to disable the CIM server, could any advise the imp...
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