Because the 5.0(x) release of Cisco Unified CallManager has a different installation framework than previous releases of Cisco Unified CallManager, review all installation instructions carefully before you install Cisco Unified CallManager 5.1(1).
This document includes information about installing Cisco Unified CallManager Release 5.1(1) on one server or many servers in a cluster environment.
Note: This document describes only the first two installation types: Basic Install and Upgrade During Install. For information on performing a Windows Upgrade, refer to Upgrading Cisco Unified CallManager.
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Note: If the hardware configuration process fails during installation, you can use boot-time utilities that are found on both the IBM and HP servers to manually configure the RAID and BIOS settings, as shown in Table 2 and Table 3.
Table 2 BIOS Configuration Settings for HP and IBM Servers
|HP Servers||IBM Servers|
|OS Selection: Linux (not applicable on newer models)||OS Selection: Not Applicable|
|Boot Order: CD, C:, Floppy||Boot Order: CD, C:, Floppy|
|Post F1 prompt: Delayed||Post F1 prompt: Delayed|
|Hyperthreading: Enabled||Hyperthreading: Enabled|
Table 3 RAID Settings
|MCS 7825 Servers|
(HP and IBM)
|MCS 7835 Servers|
(HP and IBM)
|MCS 7845 Servers|
(HP and IBM)
|Software Raid||Logical Drives: 1||Logical Drives: 2|
Note For the HP 7825H1 and the IBM 7825I1, SATA RAID is enabled,
and the RAID type specifies 1(1+0), with one logical drive
|RAID type: 1(1+0)||RAID type: 1(1+0)|
Table 4 Configuration Data
|Configuration Data||Your Entry||Can Entry Be Changed After Installation|
|Application User Password||Yes.|
|Domain Name Service DNS Enable||NO.|
Adminstration > Settings>IP
Use OS Adminstration
Use OS Adminstration
|Master Administrator ID||NO.|
|NTP Server IP Address|
Note You can enter up to five NTP servers.
Use OS Administration > Settings>NTP Servers
For more detailed descriptions of each installation field, see Table 5.
Table 5 Installation Field Definitions
|Administrator ID||This field specifies the name that you want to assign to this account.||Ensure the name is unique; it can|
contain lowercase, alphanumeric characters, hyphens, and underscores. It must start with a lowercase alphanumeric character.
|Administrator Password||This field specifies the password|
that you use for logging into the the CLI on the platform and for logging intoCisco Unified Communications Operating System Administration.
the password is at least six characters long; it can contain alphanumeric characters, hyphens, and underscore.
|DHCP||Dynamic Host Configuration Protocol||Choose Yes if you want to use DHCP to automatically configure|
the network settings on your server.
|DNS Enabled||A DNS server represents a device that|
resolves a hostname into an IP address or an IP address into a hostname.
|If you do not have a DNS server, enter No. When DNS is not enabled,|
you should only enter IP addresses (not hostnames) for all network devices in your Cisco Unified Communications network.
|DNS Primary||The server contacts this DNS server first when it attempts to resolve host names.||Enter the IP address of|
the DNS server that you want to specify as the primary DNS server. Enter the IP address in dotted decimal format as ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0).
|DNS Secondary||When a primary DNS server fails, the server will attempt to connect to the secondary DNS server.||In this|
optional field, enter the IP address of the secondary DNS. Enter the IP address in dotted decimal format as ddd.ddd.ddd.ddd where ddd can have a value between0 and 255 (except 0.0.0.0).
|Domain||This field represents the name of the domain in which this machine is located.||Consider this field mandatory if DNS is set to yes.|
|First Cisco Unified Communications Manager Node||This field specifies the first Cisco Unified Communications|
Manager node that contains the database.
|Choose Yes if you are configuring the first Cisco Unified|
Communications Manager node in the cluster.
|Gateway Address||A gateway represents a network|
point that acts as an entrance to another network. Outbound packets get sent tothe gateway that will forward them to their final destination.
the IP address of the gateway in the format ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0)
|Host Name||A host name represents an alias that is assigned to an IP address to identify it.||Enter a host name that is|
unique to your network.
|IP Address||This field specifies the IP address of|
this machine. It will uniquely identify the server on this network. Ensureanother machine in this network does not use this IP address.
the IP address in the form ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0).
|IP Mask||This field specifies the IP subnet|
mask of this machine. The subnet mask together with the IP address define thenetwork address and the host address.
|Enter the IP mask in the form|
ddd.ddd.ddd.ddd where ddd can have a value between 0 and 255 (except 0.0.0.0).
|NIC Speed||This field specifies the speed of the server network interface card (NIC) in megabits per second.||The possible speeds include 10 or 100.|
|NIC Duplex||This field specifies the duplex setting of the server NIC.||The possible settings include half and full.|
|NTP Server||This field identifies the NTP servers with which you want to synchronize.||Enter the hostname or IP address|
of one or more NTP server(s).
|NTP Server Enable||When enabled, this server will|
act as a NTP server and provide time updates to the subsequent nodes in thecluster.
|Choose Yes if you want to enable this machine to be an|
|Security Password||Servers in the cluster use the|
security password to communicate with one another.
|Enter the security password. |
Enter the same password in the
confirm password field.
Caution You must enter the same password for all nodes in the cluster.
|Set Hardware Clock||This field specifies the date and local time for the machine.|
Note If you set the hardware clock manually, the node does not use an external NTP server for time synchronization.
|Choose Yes if you want to set the date and|
local time for the time zone that you chose.
|SMTP||This field specifies the name of the SMTP host that is used for outbound e-mail.||Enter the hostname or dotted IP|
address for the SMTP server. For a host, it can contain alphanumeric characters, hyphens, or periods. For a host name, it must start with an alphanumeric character. You must fill in this field if you plan to useelectronic notification. If not, you can leave it blank.
|Subnet IP Address||By entering a subnet address, you|
can specify a range of IP Addresses that will be granted access to query thisNTP server.
|Enter an IP subnet that will be granted access to|
the NTP server
|Subnet Mask||This field specifies the subnet mask for the subnet address.||Enter the subnet mask for the IP subnet.|
|Time zone||This field specifies the local time zone and offset from Greenwich Mean Time (GMT).||Choose|
Yes if you want to change the time zone.
Use this procedure to begin installing the operating system and Cisco Unified CallManager application:
- Note: If you have a new server with Cisco Unified CallManager preinstalled, you do not need to install from a DVD. Go directly to the "If You Choose Skip" procedure.
Drivers not found, do you want to install manually?
- Caution If you choose Yes on the Overwrite Hard Drive window, all existing data on your hard drive gets overwritten and destroyed.
Note If a popup window states that the system detected new hardware, press any key and then choose Install from the next window. Note If you have a file that the Data Migration Assistant created, see the Data Migration Assistant User Guide for more information.
Note To perform a Windows Upgrade, that is, to upgrade from a Windows version of Cisco Unified CallManager to Cisco Unified CallManager 5.1(1), see Upgrading to Cisco Unified CallManager for more information.
If you choose Yes in the Upgrade During Install window, the installation wizard installs the software version on the DVD first and then restarts the system. You then get prompted to enter certain network configuration parameter values and the location of the upgrade file.
Note If the installer pops up a window that states that it detected new hardware, press any key and then choose Install from the next window.
Before you can upgrade from a local drive, you must download the appropriate patch file from Cisco.com and copy the file to a CD or DVD. Because of the size of the patch files, you will need to copy it to a DVD in most cases.
Note Do not rename the patch file before you install it because the system will not recognize it as a valid file.
Note You only need to enter the patch directory when the patch is not stored in the root directory of the CD or DVD.
If you chose to upgrade through an FTP or SFTP connection to a remote server, you must first configure the network settings.
Note: To use this option, your hub or Ethernet switch must support automatic negotiation.
- Note To use this option, your hub or Ethernet switch must support automatic negotiation.
- Note The Administrator login must start with an alphabetic character, be at least six characters long, and can contain alphanumeric characters, hyphens, and underscores. You will need the Administrator login to log in to Cisco Unified Communications Operating System Administration, the command line interface, and the Disaster Recovery System.
If you chose to configure the server as the first node in the cluster, the Network Time Protocol Client Configuration window displays. Cisco recommends that you use an external NTP server to ensure accurate system time on the first node. Ensure the external NTP server is stratum 9 or higher (meaning stratums 1-9). Subsequent nodes in the cluster will get their time from the first node.
- Note If the Test button displays, you can choose Test to check whether the NTP servers are accessible.
- Note The Database Access Security password must start with an alphanumeric character, be at least six characters long, and can contain alphanumeric characters, hyphens, and underscores. The system uses this password to authorize communications between nodes, and you must ensure this password is identical on all nodes in the cluster.
- Note You must configure an SMTP server to use certain platform features; however, you can also configure an SMTP server later by using the platform GUI or the command line interface.
To configure a subsequent node in the cluster, follow these steps.
Caution You must configure a subsequent node on the first node before you install it. From Cisco Unified CallManager Administration on the first node, choose System>Server. For more information, see the Cisco Unified CallManager Administration Guide''.
After installing Cisco Unified CallManager on your server, you must set some configuration parameters for Cisco Unified CallManager and perform other post-installation tasks before you can begin using it. Perform these tasks for the server that you install and complete the tasks before other servers in the cluster are installed.
For post-installation tasks that you must complete after the installation, see Table 6.
Cisco Unified CallManager installation sets all Application User passwords to the same Application User password that you entered during installation. Cisco recommends that you log in to Cisco Unified CallManager Administration and change these passwords. Refer to Cisco Unified CallManager System Guide for the procedure for changing a password.
To access Cisco Unified CallManager Administration or Cisco Unified CallManager Serviceability, you will need to use a web browser from a PC with network access to the Cisco Unified CallManager server.
Even though all Cisco Unified CallManager services are installed on each server in the cluster, you must manually activate the services that you want to run on each server in the cluster through Cisco Unified CallManager Serviceability. For service recommendations and more information, refer to Cisco Unified CallManager Serviceability Administration Guide and Cisco Unified CallManager Serviceability System Guide.
To activate services through Cisco Unified CallManager Serviceability, follow this procedure:
After installing Cisco Unified CallManager, you use Cisco Unified CallManager Administration to begin configuring the database. The Cisco Unified CallManager database contains information and parameters that relate to the system as a whole, to connected devices, and to individual users. The following list describes a few tasks that you must perform in Cisco Unified CallManager Administration or Cisco Unified CallManager Serviceability:
For more information about configuring the Cisco Unified CallManager database, refer to the Cisco Unified CallManager Administration Guide, the Cisco Unified CallManager System Guide, or online help in the Cisco Unified CallManager application.
If you encounter problems with the installation, you can obtain and examine the install log files by entering the following commands in Command Line Interface.
CLI>file list install
CLI>file view install log_file
You can also view logs by using the Cisco Unified CallManager Real-Time Monitoring Tool (RTMT). For more information on using and installing the Cisco Unified CallManager RTMT, refer to the Cisco Unified CallManager Serviceability Administration Guide.
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