Instructions for Entering the Codian (I...

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edited on: ‎03-12-2019 ‎09:50 AM

This document provides instructions for entering the Codian (IPVCR, IPGW, and ISDNGW) license entries.

Latest Contents

Region System Defaults and OPUS

Created by j.dewiele on 01-24-2020 02:52 PM

Hi, I want to use OPUS at 510kbps for most of my calls between sites. So it makes sense to set the system default for interregion calls, and intraregion as well for that matter, to 510Kbps. However the maximum setting is only 256K. Am I missing somet... view more

MediaSense Search and Play with NAT

Created by tato386 on 01-24-2020 02:27 PM

I have a MediaSense V11.5.1 server that I have open to the Internet for the Search and Play feature. I am using a one-to-one NAT and have TCP/8440 and TCP/8446 open. Users access the server using a FQDN and can login and scroll/search the medi... view more

Finesse 12 direct preview

Created by carguello506 on 01-24-2020 02:26 PM

I have configured a predictive outbound campaign in UCCX 12, however I just realized that agents can't watch the customer information before accept the direct preview call in Finesse. Is that the expected behavior?

Finesse Direct preview alert

Created by carguello506 on 01-24-2020 02:03 PM

Hello!Is It possible to modify the time for the alert that is showed up in finesse to take or decline direct preview calls? Regards

CUE on ISR4000

Created by Chris Deren on 01-24-2020 01:58 PM

Installing CUE OVA on ISR4K KVM, following the guide I configured following: interface VirtualPortGroup1ip unnumbered GigabitEthernet0/0/0.120! interface GigabitEthernet0/0/0.120encapsulation dot1Q 120ip address 172.20.16.1 255.255.255.0! virtual-s... view more

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Instructions for Entering the Codian (IPVCR, IPGW, ISDNGW) License Entries .pdf