cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

IP Calls to remote site are not working with 8945 and working properly with 7821

368
Views
0
Helpful
2
Comments
Beginner

Dears ,

       I have a strange issue regarding to calls through sip trunk configured on CME and remote site with CUCM ,

When iam trying make an internal call XXXX from my site to the remote site from phone 7821 , the call is working fine but whan iam trying to call the same extension but from 8945 phone the call is not working at all and i can n't even hear the ring tone .

My extension is 4207

My CME IP : 10.117.11.10

Remote Site Extension is 7604

Remote CUCM IP : 172.18.252.11

Regards,

Amr

2 Comments

Hi Amr

Kindly post this under "discussion" section to get the answer for your query. Thanks

Regards

Lavanya

Cisco Employee

Hi Amr,

Looks like the call is reaching the remote CME, could you please collect the following from the remote CME:

debug ccsip all

Please make sure that you collect it during low call volumes or no call volumes as these debugs are cpu intensive.

~Amit

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards