cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

IP phone displays the "Configuring IP" error message rather than restarting

4216
Views
0
Helpful
0
Comments

Core Issue

The phone has reset itself rather than pick up a configuration about the user.

Resolution

The IP phone is encountering a Domain Name System (DNS) error. In the phone configuration found in Cisco CallManager Administration (System > Service), set the server to the IP address of the CallManager rather than a name.

For information about other Extension Mobility issues, refer to these documents:

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards