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MohamedHussen
Level 1
Level 1

Hi 

 

We have CM 11.5 and jabber 12.6 some of our users are receiving incorrect user name or password login, we can confirm the credentials are correct, not all of them are facing the issue some of the users are able to login while others get the error message, we have cisco expressway c and in the alarms section i can see "Microsoft Exchange Autodiscover LDAP access denied" not sure if this is the cause, checked the call manager, imp server and see no errors, the issue effects both these outside and inside the network, I have attached jabber logs and the error msg on expressway c, appreciate you help, happy to provide any further information.

 

ldap-exhange.PNG

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