Jabber Mac does not find telephone number for contacts
When performing a lookup for a contacts telephone number, the client returns a telephone number that is different than what is configured on that contact in Active Directory, or nothing at all.
Cisco Jabber for Mac 8.5.1
Cisco Unified Presence Server 8.5.1-10000-35
Active Directory LDAP integration
The BusinessPhoneNumber and/or PrimaryPhoneNumber attributes in CUPS is mapped to an attribute that doesn't exist. The LDAP User Fields are case sensitive, so ipphone (is not a valid attribute in LDAP) is not the same as ipPhone (is a valid attribute in LDAP).
In CUPS Administration pages, go to Application > Cisco Unified Personal Communicator > Settings
Scroll down to the CUPC LDAP Attribute Mapping table
Update the entries in the LDAP User Fields column to valid LDAP attributes in your LDAP directory; specifically checking for case sensitivity
Save the changes
Relaunch the Jabber Client
Verify LDAP attributes case sensitivity when entering in the configuration on CUPS.
Dear All. I have trouble with identifying by name for incoming connections comming from siptrunk. We have two PBX connected, Cisco CME - for desk phones (SIP Phones only) and Uniify OpenScape Business V2 for DECT calls. The problem is that Unify...
Since the customer deployed SSM on-pre, we need to change the register on CUCM. But I am not sure what is the URL we need to enter on Transport Gateway. Every time I enter the token, it is saying timeout, I have attached the screenshot. SSM on-pre we...
Ive been asked to start morning checks. I'm looking to use rttest on the router to see the process and opctest status on the PG to sync as well as normal cpu, memory etc. Is there anything else people monitor, recommend? Thanks