I am often asked this question: What is the most effective way to migrate from legacy PBX to IP telephony? Watch this video to see the answer. On the white board, I'll show you how to migrate from PBX to Cisco Unified Communications.
After watching this video, visit the Migration Corner within this Collaboration Community to find more resources.
I am using call manager v12 and looking for a 3rd party CDR software to generate report for calls handled for some directory number within 15secs, 30secs etc. Checked with Variphy, they can't generate such reports. Appreciate any leads on this.
Hi guys, How are you doing? We got the following devices and components on our platform. CUCM 12.5, CUBE 03.16.04b CUCM - SIP - CUBE - SIP - ITSP In first place outgoing calls with no audio and after 20 seconds call is disconnected, then we...
Hi! My name is Joseph Montes, and I am part of VitalPBX LLC. We are a PBX software, and are looking to add support in our provisioning system for Cisco SIP Capable phones. I was wondering if any one could help me fetch the following information. We w...
I'm curious if the subscriber becomes the master UCCX engine if agents can still log into Finesse running on the publisher without noticing any difference or do they need to log into Finesse hosted by the subscriber ?