Night Service on SIP Phones

MUDIT MATHUR · ‎11-05-2014

Introduction

Night service feature allow CME admin to define time periods which are considered as night service hours. The phones which are participating in night service feature will receive special ringing tone during night service hours.

Optionally, you can configure night service override code. This will allow phone user to toggle night service off during night service hours, i.e. the phone will receive traditional ringing tone.

Note: Entering override code at ephone participating in night service will toggle the service for all participating ephones NOT only the ephone where code is entered.

For Night Serivce configuration on SCCP Phones, please refer to following document.

Admin Guide Night Sevice on SCCP Phone

Prerequisites

In CME version 3.0 Night service was introduced.

In CME Version 3.3 The behavior of the night-service code was changed. Previously, using the night-service code at a phone either enabled or disabled night service for the ephone-dns on that phone. Now, using the night-service code at a phone enables or disables night service for all night-service ephone-dns. i

In CME Version 4.0 The night-service everyday, night-service weekday, and night-service weekend commands were introduced.

Components Used

Cisco 2811 Router. IOS-:c2800nm-adventerprisek9_ivs-mz.151-4.M1.bin

SIP IP Phones

SCCP IP Phones

Configuration

Night Service in SIP Phones

Register a SIP Phone with CME.

voice register dn 2

number 3999

call-forward b2bua all 3998 ##Forward the call to dummy ephone-dn

Create a dummy ephone-dn

ephone-dn 35 dual-line## Dummy ephone-dn

number 3998 ##Dummy ephone no.

call-forward all 1026

call-forward night-service 1025## Forward the call to the required dn during night service

night-service bell

Create a dummy ephone

ephone 98###Dummy ephone

device-security-mode none

mac-address 1234.1234.1234 ##Provide a dummy mac address

button 1:35 ##Associate dummy ephone-dn to this dummy ephone

night-service bell

Now if we will make a call to 3999(SIP Phone) when night service is active then it will be redirected to 1025 otherwise the call will be forwarded to 1026 when night service is not active.

Summary

CME does not support Night Service for SIP Phones officially.

The official release of Night Service for SIP Phones is expected in CY 2015

nofxcasey · ‎04-29-2017

This is now supported directly on SIP endpoints:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmecover.html#concept_BC6560CD4C264A77909853CB7474234E

As of CME 11.5.. 15.6 code

Thanks,

Casey

saifuddin.miyaji · ‎12-30-2018

Hi,

Is there any comprehensive document (like white paper) that explains the concept of implementing the night service with SIP Phones? The above mentioned document seems to have been incorrect. There seems to be some obvious typos, and that makes it even more confusing.

Our requirement is pretty simple. Forward all the FXO incoming calls after office hours to one particular SIP Phone.

Regards

Saif