[toc:faq]
Upgrade
L2 upgrade to CUCM 9.1(1) or 9.2(2) from an earlier version.
Error
Bug:CSCuc63312
Link: https://tools.cisco.com/bugsearch/bug/CSCuc63312/?reffering_site=dumpcr
Recommendations:
When getting the error the best think to do is to get the following COP.file "ciscocm.free_common_space_v1.1.cop.sgn" and upload it to the server.
-After uploading it to the server you should have this confirmation.
Cop file installed
Workaround steps
1- Access RTMT and go to Alert Central.
2- Do a right click on the alert named "LogPartitionLowWaterMarkExceeded" and select set alert/properties >next>under Threshold change it to 10% >next>next>save.
3- Do a right click on the alert named "LogPartitionHighWaterMarkExceeded" and select set alert/properties >next>under Threshold change it to 15% >next>next>save.
4- Go to serviceability >tools>Network services.
5- "Stop" and "start" Cisco Log Partition Monitoring Too service.
Now we need to go and delete all the logs from RTMT
Delete logs on RTMT
Steps:
1- Access RTMT.
2- Go to Trace & Log Central>Collect files>Select all Services on all Servers>next>Select all Services on all Servers>next.
3- Change the time from Date/Time you can change the year to 5 or 7 years ago or less if needed..
4- Select delete Collected Log Files from Server.
-After removing the files go back to serviceability and reset the service "Cisco Log Partition Monitoring Too service" one more time.
Proceed with the upgrade
-Select Switch new version after upgrade (System reboot) or Do not swicth to new version after upgrade (no system reboots) and click next.
At the end it should look like this with the successful message.
CLI verification
And from the CLI you will be able to see both version under inactive and active partitions like this:
I hope this can help you. Enjoy it.
Regards,
Gerson Morales (gersomor)
