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Hello community!Can someone help to me to solve one task? I have an excel file with two columns: callingID and Department (of this calling number)I need to parse the incoming call based on calling number and it department, then to redirect to propper...
Hi All, I have a requirement where inbound call comes with Custom SIP header as below:Client CUBE --> Trunk --> My CUBE --> CUSP --> CVP --> ICM --> Agent Now agent sometimes may need to send the call back to Client CUBE with t...
Have you implemented all of the Webex recommended essential configurations in your org?
The configs I'm asking about are:
Hello Community, I'm hoping to get some views from the community about the best antivirus to use for a UCCE 12 deployment. I'm kind of looking for something that has good auditing and troubleshooting log output without being too comp...
Hi, I've setup a Elastic SIP trunk using Public IP NAT'ting towards Cisco Voice Gateway. Twilio(Elastic SIP Trunk)-->Public IP NAtting--->Cisco Voice Gateway--->CUCMPublic IP-220.127.116.11 We are trying a establish a incoming cal...