Do you experience the following error on Cisco Unity Connection: Sometimes when you try to play or upload Audio Files for greetings in Unity Connection under the Call Handlers such as the System Call Handler OpeningGreeting, in Standard/Closed/Holiday Greetings using Media Master tool. The Media Master tool fails and displays the following error :
“initMMApplet:InitMMAppletInstance failed to get instance”.
To solve this issue, use the Cisco Unity Connection Audiotext Manager, this is one of the best tool for managing Unity Connection Audio Files.
From the following link download the following files : AudioText Manager Setup and Informix ODBC Drivers files.
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