Cisco Extends WebEx Beyond Web Conferencing to Now Include Social and Telepresence, Giving Customers Ways to Use Social and Video to Increase Employee Innovation and Engagement
BOSTON – June 19, 2012 – Today at Enterprise 2.0, Cisco unveiled a variety of innovations that will make it possible for people to participate in social collaboration, regardless of where they are working, by bringing social capabilities to the devices and applications that workers use most often. The innovations pertain to what's now called Cisco WebEx® Social (formerly known as Cisco Quad™) and build upon existing offerings that help employees share knowledge, find experts and information and form effective virtual work teams. With this release of WebEx Social, Cisco is introducing the following capabilities:
With today's news, Cisco is extending WebEx cloud services to not only encompass what was formerly known as Quad, but also Cisco Callway, Cisco's hosted TelePresence solutions. Cisco is aligning its Quad and Callway brands with WebEx where they join a market leading portfolio of web conferencing and instant messaging solutions. By bringing a comprehensive solution to the cloud, Cisco provides users and IT with easy access to their social collaboration tools of choice from any device. The expanded WebEx family of cloud collaboration services will utilize the global data center footprint and operational excellence of the WebEx cloud to deliver highly available, real-time cloud services that meets the needs of the most demanding organizations. The WebEx cloud is the world's second-largest public cloud for business collaboration applications.
Additional Announcement Details
Advanced Hosted Telepresence Offerings
Visit Cisco at booth 101 on Tuesday, June 19 and Wednesday, June 20 between 11:00 a.m.-6:00 p.m. ET in the exhibit hall for demonstrations of exciting new developments in social, video and mobile collaboration technologies.
Murali Sitaram, vice president and general manager, Cloud Collaboration Technology Group, Cisco: "More than ever, companies are rethinking the way they have traditionally done business to take a more social approach. With today's announcements, Cisco is marrying the best of consumer social network features with a complete set of integrated collaboration cloud services for a seamless and integrated user experience. This new experience gives customers the option to securely participate in social business from the device and application of their choice."
Peter Westerveld, CIO, Minter Ellison: "Designed for the enterprise, Cisco WebEx Social has enabled us to introduce social technologies in a highly secure, managed way not possible with consumer collaboration services. The collaborative communities in Cisco WebEx Social let us warehouse our intellectual capital and encourage lawyers to share their know-how with colleagues. Doing things more efficiently provides better value for our clients."
Simon Daykin, CTO at Logicalis: "WebEx Social enables us to further expand our business model and the breadth of advanced services we offer clients looking for social business solutions. Improved customization capabilities benefit our clients and enable us as a partner to better integrate WebEx Social within our ImmersiV Collaboration Portfolio offering."
Ajay Deshpande, chief architect, Persistent Systems: "Cisco WebEx Social aligns very well with Persistent System's corporate culture. It provides a platform for people to express themselves and strengthen their sense of connection to the company. At the same time, it helps management seek out the wisdom of the crowds. For example we have integrated microblogging into our daily jobs. Having salespeople microblog about the week's activities in advance of weekly sales meetings reduced meeting time from 90 minutes to 15-20 minutes, an 80% savings. Multiply that time saving by 25 people on the call, and we've freed up 30 hours weekly for more interaction."
Andy Dignan, Senior Manager, Unified Communications, CDW: "As a Cisco channel partner, we are always looking for ways to accelerate customer adoption of collaboration technologies by working closely with users and showing the value that collaboration delivers as part of the way they conduct work. We believe Cisco WebEx Social is a leap forward that delivers a rich collaboration offering to our enterprise customers, and not only changes the way users collaborate, but helps drive adoption by making it easier for users to participate in social collaboration."
Doug Dooley, Vice President of Product Management, Coraid: "Coraid continues to increase the speed and quality of our business in all functional areas across our fast growing company. Cisco WebEx Telepresence helps us create a higher-caliber communication and collaboration culture with a distinct advantage in our daily operations and execution. Being able to connect over telepresence enables us to move faster and make better decisions with more inputs across our company. With WebEx Telepresence and WebEx Meetings, Coraid is able to bring our highly mobile and globally dispersed workforce together for better alignment, superior sales and customer management, and higher quality product development."
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WebEx Social Post on iPhone
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About Cisco Collaboration
From award-winning IP communications to mobility, customer care, Web conferencing, messaging, enterprise social software, and interoperable telepresence experiences, Cisco brings together network-based, integrated collaboration solutions based on open standards. These solutions offered across on-premise, cloud-based or virtualized platforms, as well as services from Cisco and our partners, are designed to help promote business growth, innovation and productivity. They are also designed to help accelerate team performance, protect investments, and simplify the process of finding the right people and information.
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Availability Disclaimer: Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. This products and features are subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.
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