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Profile 52 dual receive pb

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Hi  ,

We have installed a C62 Teleprese platfom . but we have a little pb . In fact when we enter a visio conf , we could see people on the far site , and they can also see us .

But when we move on the room we see some refresh on the screen and on the menu Call status on  the Touchpanel we see in the Total Packet Loss a lot of errors  only on recieve ( on the sending Total Packet Loss equal 0.0 %)

Also ,  the Jitter on recieve  are growing and equal to 0 ms on the sending .

Does any one please have an idee ?

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