attached a brief questionnaire to gather basic data for a Cisco IPTel/UC solution (can be filled by customer or partner). This is v1 - based on feedback I will optimize further.
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DISCLAIMER: this post was created in order to provide useful info to Cisco partners and customers in my area (Greece/Cyprus and Malta). For official and updated information, please consult cisco documentation, datasheets and ordering guides.
We were in the process of upgrading PCCE from 11.6 to 12.0 and what we found during CUIC upgrade that it fails and when we checked in the replication , it says replication_not_setup on both cuic publisher and subscriber nodes.Please advice if anyone has o...
Hi thereI wrote a Webservice for my customer and a simple Webinterface. I added now a custom tab for it and it works fine internaly (and VPN). But over MRA it is not working: Jabber:Page failed to load.URL: http://xxx.contoso.int/index.htmlError...
When agents make manual outbound calls , the skill group is displayed as CUCM_PG_1.Cisco_Voice.defa in Livedata.Is there a way to change / mask the skill group to some other name so that supervisors can view in CUIC as manual outbound.
i receive the below message every days ,what is the meaning : Microphone Overloaded Error::State=unacknowledged;Component=........ ................ .......... ..........;Description=Microphone(s) overloaded. More Information: OverloadedMicrophone=2