Cisco’s Collaboration team thinks a lot about the future—not just about how we’ll get around and get our drinks, but about how we’ll connect and collaborate. We’re passionate about the future of collaboration, about giving the world collaboration tools that are every bit as smart as those self-driving cars and whiskey-pouring robots.
Where we’re at: today’s challenges Before we talk more about the future, let’s talk about where the industry is right now. Over the years, various vendors have given us audio conferencing, web conferencing, and video conferencing. Each of these technologies were introduced at different times, and have matured at different paces—with audio being the tried-and-true veteran, video conferencing the relative newcomer and web being the thing that came somewhere in-between.
Herein lies the problem: these technologies have remained largely siloed, requiring meeting organizers to pick and choose which to use. Sometimes it feels like you need a crystal ball every time you schedule a meeting in order to predict how various people will be able to join. Will Stacy be near a telepresence room, so we can do a video conference? Will we need to add a web conference for Paul who is in his home office?…at that time of day, will the East Coasters already be driving home, meaning we can only do audio?
Enough! None of this picking and choosing between web, video, and audio; all you want is a great meeting—why can’t there be a single, simple, delightful way for everyone to connect, no matter where they are or what technology they are using?
However, our problem has a Part Two. What happens when its time to meet? You must enter passcodes. And host codes. And attendee IDs. You enter a dizzying number of digits before you can even say “hello”. Remember what I said about Cisco thinking a lot about the future? Well, this won’t fly… people may swipe and double-click, but they won’t use collaboration that’s protected behind a string of numbers 14 digits long.
To solve for these problems, today Cisco is announcing the availability of the new WebEx—web, video andaudioconferencing all in one, with a gorgeous new user interface. Plus, with the new Cisco Collaboration Meeting Rooms service in the cloud, users get their own “Personal Room”— one persistent meeting location that is just yours. It’s simple to remember and has the same easy one-touch join regardless of device or flavor of conferencing you use. No need to search for the magic numbers for each individual meeting; your personal room details are constant and you can even “lock” the room so only invited participants can join.
It’s just like your physical office, only it’s virtual and it’s in the cloud. The new Webex with Personal Rooms isn’t video conferencing. It isn’t web conferencing. It isn’t audio conferencing. It’s just amazingly simple, highly mobile, conferencing. It is all the technology you need in one place, so you can get on with making your meetings productive. We’re excited about the implications of this technology—both for our customers and also for our partners.
It’s all about bringing a more human element to meetings but with the attention to detail that Cisco is known for. What do you think about the new WebEx? What do you think about merging all three conferencing categories into one? Let me know on Twitter: @rowantrollope.
I have a big group of Directors that want to keep Call waiting option on their primary extensions but be able to log into Finesse to view their agents. What are my options? I added an agent extension but still only works if all lines are set to Max ...
Hello,When a user connects to our Meeting via https://join.xyz.com, they will join successfully, if they disconnect or close their browser (in this case chrome) and try to connect again to the meeting, they will not be able to join again, unless they chan...
Dear All, we are using unity version 12.5. we are getting a message in smart licensed portal (unity connection basic messaging user license ) is insufficient. currently the number of user 115.we purchased bundle license BE6K-STA...
Hello,deployment of CMS 2.5.2 for a customer in progress here. The cluster is made up by 2 nodes (say 10.10.10.1 and 10.10.10.2). Below described behaviour was noticed.Occasionally (roughly 1 time a day) the WebRTC access splash page does not show as...
I experienced an issue when using the API commands on a Codec Pro vie the serial port: the command:xCommand Phonebook Search PhonebookType: Corporategives this response:*r Result (status=Error): \x0D\x0A*r Result Reason: "Unknown command"\x0D\x0A*r R...