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Walkthrough Wednesdays

Resetting the Cisco TelePresence Touch 8" to Factory Defaults

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eaittala
Cisco Employee

The video demonstrates how to reset the Cisco TelePresence 8" to factory defaults.

3 Comments
Ken Douglas
Beginner

Thank you for posting this video.  We moved our SX20 system from one location to another (different VLAN).  Previous engineer had set a static IP on the touch screen.  In the new IP space all the screen displayed was Connecting... and would never connect.

This fixed our issue!!

Ken

eaittala
Cisco Employee

Glad it helped Ken!

zidjali2007
Beginner

Dear, 

 I have Touch Panel version 8 I used your way to do the Factory Rest but it is not got effect. I did the Factory Rest from the Touch Panel option. From setting option login with Administrator username as admin  password blank reset factory reset.