Hi All we would like to upgrade tns 15.7 to 15.9 version do we need license for 15.9 or can we upgrade tms 15.9 with our existing license ?Btw we are using tmsxe 5.7 for mailbox scheduling so we winll need to upgrade it 5.9 also. thanks
One particular agent not able to get into ready state.It will give error as below:"Operation errorThe Operation timed out or failed. Please try again or contact the administrator"if tried to click logout button it will be shown in the dropdown as below:"U...
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Dear, I bought this used device and already managed to update its firmware to SIP, it's with version SIP70.9-2-1S, and it's working perfectly with Asterisk. I need to configure the softkeys to make the device as simple as possible, since it will...
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Dear, I bought this used device and already managed to update its firmware to SIP, it's with version SIP70.9-2-1S, and it's working perfectly with Asterisk. I would like to access the device via SSH. I've already done the configuration in SEPMAC...
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Dear, I bought this used device and already managed to update its firmware to SIP, it's with version SIP70.9-2-1S, and it's working perfectly with Asterisk. Now I would like to configure his interface for Brazilian Portuguese. All material I fin...
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