This problem is likely to arise when the mandatory services required to run each job are not activated.
When Bulk Administration Tool (BAT)-scheduled jobs show a pending status, confirm that the mandatory services required to run each job have been activated.
Complete these steps in order to do this:
From the Navigation drop-down list at the top left of the Cisco CallManager Administration page, choose Cisco Unified CallManager Serviceability and click Go.
Once the Cisco Unified CallManager Serviceability page appears, choose Tools >Service Activation.
Check the status of these Database and Admin services:
Cisco Administrative XML Layer (AXL) Web Service
Cisco Bulk Provisioning Service (BPS)
Check that there is no other job in Processing state. BPS can process only one job at a time. Also check if Stop Processing is requested for BPS transactions. If so, choose Job Scheduler and click Start Processing.
Cisco Tool for Auto-Registered Phones Support (TAPS) Service
Note: These services must be activated in order to run scheduled jobs created through BAT.
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