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Scheduled jobs created through the BAT do not start in Cisco CallManager 5.0. The scheduler shows a pending status for these jobs


Core Issue

This problem is likely to arise when the mandatory services required to run each job are not activated.


When Bulk Administration Tool (BAT)-scheduled jobs show a pending status, confirm that the mandatory services required to run each job have been activated.

Complete these steps in order to do this:

  1. From the Navigation drop-down list at the top left of the Cisco CallManager Administration page, choose Cisco Unified CallManager Serviceability and click Go.
  2. Once the Cisco Unified CallManager Serviceability page appears, choose Tools > Service Activation.
  3. Check the status of these Database and Admin services:
    Cisco Administrative XML Layer (AXL) Web Service

  • Cisco Bulk Provisioning Service (BPS)

    Check that there is no other job in Processing state. BPS can process only one job at a time. Also check if Stop Processing is requested for BPS transactions. If so, choose Job Scheduler and click Start Processing.

  • Cisco Tool for Auto-Registered Phones Support (TAPS) Service

Note: These services must be activated in order to run scheduled jobs created through BAT.

Refer to these documents for more information:

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