This whitepaper shares global research findings about how global business decision makers are leveraging the social media revolution to ignite, optimize, and energize their presence and collaborate outside traditional organizational boundaries.
Hello,I hope I'm asking this question in the correct forum.We are looking at using Cisco WebEX for our telephony solution (very small SMB). We were just wondering if Cisco is using Cisco Unity Connection as the voice messaging service??? We we...
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Guys, can someone please help me out I just wana have the Call.CallingLineID on my routing script, i know the reservation call passes through the script but it does not have any ANI to it, is there a way i can get that onto my script?? Any help or cl...
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Hi, we recenlty integrated our AD to call manager, however a we left he Phone number attribute to telephone. this has messed our corporate directory. we need to change the phone number attribute to IPphone now and perform a sync, we are un...
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Hello All - We have a CTI Route Point (1111) pointed towards UC and there we created a Call handler. When the caller opts for any option, that will transfer the call to number 2222 which we created as Hunt Pilot number in CUCM. When the agents ...
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