12-18-2018 09:19 PM
Hello,
I use sx20 cisco video conference.I updated software updated version ce 8.3.6 Final 5045787 2018-08-09 but not running touch 8. Touch screen appear Downloading software... and not responding.
I would appreciate your help.
Best Regards.
Solved! Go to Solution.
12-20-2018 06:35 PM
The Touch 8 is not supported on the CE software. This is mentoned in the CE8 release notes.
Equipment and feature considerations before upgrading from TC to Collaboration Endpoint Software 8.x
The following features and equipment is not supported with Collaboration Endpoint Software:
You will need to either downgrade to the old TC software, or purchase a Touch 10 to use with your SX20.
Please remember to mark helpful responses and to set your question as answered if appropriate.
12-20-2018 06:35 PM
The Touch 8 is not supported on the CE software. This is mentoned in the CE8 release notes.
Equipment and feature considerations before upgrading from TC to Collaboration Endpoint Software 8.x
The following features and equipment is not supported with Collaboration Endpoint Software:
You will need to either downgrade to the old TC software, or purchase a Touch 10 to use with your SX20.
Please remember to mark helpful responses and to set your question as answered if appropriate.
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