Introduction
This document covers the procedure on how to Turn on or off the "Availability Sharing" for IM and Presence Service cluster on CUCM 10.x.
Cisco Unified Instant Messaging (IM) and Presence is now better known as Cisco Unified Communications Manager IM and Presence (Cisco Unified CM IM and Presence). This is due to the integration of Cisco Unified Presence technology with Cisco Unified Communications Manager for Release 9.0 and later. Cisco Unified CM IM and Presence offers presence, IM, group chat, desk-phone control, and many other enterprise-grade features.
Turn on or Off Availability Sharing for IM and Presence service
This procedure describes how to turn on or off availability sharing for all client applications in a IM and Presence Service cluster.
Note: Availability sharing is turned on by default on IM and Presence Service.
Configuration Procedure
Step 1 Choose Cisco Unified CM IM and Presence Administration > Presence > Settings > Standard Configuration. Step 2 Configure the availability setting. Perform one of the following actions: - To turn on availability sharing in the IM and Presence Service cluster, check Enable availability sharing.
If you turn on this setting, IM and Presence Service shares availability information for a user amongst all users in the cluster, based on the policy settings for that user. - To turn off availability sharing for all clients in the IM and Presence Service cluster, uncheck Enable availability sharing..
If you turn off this setting, IM and Presence Service does not share any availability to other users in the IM and Presence Service cluster, nor does it share availability information it receives from outside the cluster. Users can only view their own availability status. Step 3 Click Save. Step 4 Restart the following services: Cisco XCP Router Cisco Presence Engine |
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Note:
- When you turn off availability sharing, a user can view their own availability status on the client application; the availability status for all other users are greyed out.
- Availability sharing is turned on by default on IM and Presence Service.
Related Information
