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TelePresence - Endpoint Software Download and Software Numbering Scheme Version with Compatible Hardware

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Introduction

This document guides through the process of identifying the software version numbering scheme and its corresponding hardware platform. We also provide the direct link for software download, corresponding to each device type.

The intention of this documentation is to keep a centralized resource for software download for the TelePresence endpoint portfolios.

 

Background

Each device type has a software version numbering scheme, based on the hardware platform. Example below:

WebEx Room Kit Pro numbering scheme is: s53300

The software version associated to the WebEx Room Kit Pro contains the numbering scheme in the software name: cmterm-s53300ce10_3_2_0.k3.cop.sgn

 

Below we will find the numbering scheme for each device type, and the corresponding download link.

 

WebEx Series

WebEx Room Kit

Software numbering scheme = s53200

Example = cmterm-s53200ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286314238/type

WebEx Room Kit Mini

Mini Software numbering scheme = s53200

Example = cmterm-s53200ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286322779/type

WebEx Room Kit Plus

Software numbering scheme = s53200

Example = cmterm-s53200ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286316402/type

WebEx Room Kit Pro

Software numbering scheme = s53300

Example = cmterm-s53300ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286321877/type

WebEx Room 55 (Single/Dual)

Software numbering scheme = s53200

Example = cmterm-s53200ce10_3_2_0.k3.cop.sgn

Download link Dual: https://software.cisco.com/download/home/286321868/type

Download link Single: https://software.cisco.com/download/home/286316768/type

WebEx Room 70 G1

Software numbering scheme = s53200

Example = cmterm-s53200ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286319778/type

WebEx Room 70 G2

Software numbering scheme = s53300

Example = cmterm-s53300ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286321872/type

WebEx Room 70 Panorama

Software numbering scheme = s53300

Example = cmterm-s53300ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286325722/type

WebEx Room Panorama

Software numbering scheme = s53300

Example = cmterm-s53300ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286325718/type

WebEx Board (all 55, 70 and 85 versions)

Software numbering scheme = s53200

Example = cmterm-s53200ce10_3_2_0.k3.cop.sgn

Download link 55 Single: https://software.cisco.com/download/home/286322887/type

Download link 70 Single: https://software.cisco.com/download/home/286322882/type

Download link 85 Single: https://software.cisco.com/download/home/286322891/type

WebEx Desk Pro

Software numbering scheme = s53300

Example = cmterm-s53300ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286325128/type

WebEx Desk Limited Edition

Software numbering scheme = s53300

Example = cmterm-s53300ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286328988/type

WebEx Room USB

Software numbering scheme = s53200

Example = cmterm-s53200ce10_3_2_0.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286325575/type

 

PS: Codec Pro equals to WebEx Room Kit Pro and Codec Plus equals to WebEx Room Kit Plus

 

SX Series

SX10

Software numbering scheme = s52030

Example = cmterm-s52030ce9_15_3_18.k3.cop.sha512

Download link: https://software.cisco.com/download/home/286242547/type

SX20

Software numbering scheme = s52010

Example = cmterm-s52010ce9_15_3_18.k3.cop.sgn

Download link: https://software.cisco.com/download/home/284091229/type

SX80

Software numbering scheme = s52020

Example = cmterm-s52020ce9_15_3_18.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286242548/type

 

MX Series

MX200

Software numbering scheme = s52000

Example = s52000tc7_3_21.pkg

Download link: https://software.cisco.com/download/home/283934735/type

MX200 G2

Software numbering scheme = s52010

Example = cmterm-s52010ce9_15_3_18.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286242550/type

MX300

Software numbering scheme = s52000

Example = s52000tc7_3_21.pkg

Download link: https://software.cisco.com/download/home/284096709/type

MX300 G2

Software numbering scheme = s52010

Example = cmterm-s52010ce9_15_3_18.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286171479/type

MX700

Software numbering scheme = s52020

Example = cmterm-s52020ce9_15_3_18.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286248449/type

MX800

Software numbering scheme = s52020

Example = cmterm-s52020ce9_15_3_18.k3.cop.sgn

Download link: https://software.cisco.com/download/home/286248450/type

 

EX Series

 EX60

Software numbering scheme = s52000

Example = s52000tc7_3_21.pkg

Download link: https://software.cisco.com/download/home/283645052/type

EX90

Software numbering scheme = s52000

Example = s52000tc7_3_21.pkg

Download link: https://software.cisco.com/download/home/283645026/type

 

Additional Information

In circumstances where differed software is needed, to address issues, for instance, endpoint software compatibility with peripherals, like Room Navigator, Touch 10, P60, etc, please open a TAC case, so you are provided with the required software version through the supported channels.

Other common issues like step upgrades from old versions like CE9.8.1 and earlier, require upgrading to CE9.8.2 or CE9.9.1, to successfully upgrade to the latest versions. In this scenario, you may also open a TAC case to obtain the deferred software via the supported channels.

Comments
Aman Soi
Advisor

NICE DOC on firmware numbering .

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