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Thank YOU for visiting and participating in the TelePresence CSC Forum!

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Cisco Employee

The Cisco Support Community is open to Cisco partners and customers to seek and share information about supporting Cisco products. 

  • Participating in the forum by posting and answering questions is open to all Cisco partners and customers.  A volunteer army of Cisco engineers also helps answer questions.  Please keep this in mind - if you have an urgent question, you should proceed to open a Service Request with TAC:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

  • Customers/Partners with contracts associated with their IDs, will have an option on the Action menu to Open a Service Request directly from your thread.  This will auto-populate all posted information into the Service Request to be shared with the TAC engineer.
  • You are now able to mark your question as answered.   This allows others to quickly see what Q&A’s are complete and the platform software will automatically pair the question and answer for faster look-up.
  • Please rate content.  This helps all of us see how helpful the  information is and acknowledges those members that contribute  significantly.https://supportforums.cisco.com/docs/DOC-6212
  • Refrain from posting private information (e.g private IP addresses, passwords, logs with private information).

To learn more about using the Cisco Support Community, click here: https://supportforums.cisco.com/community/help

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