When the gateways are added, it is shown as UNKNOWN in the status field in the Cisco CallManager Find and List Gateways page. However, the calls are routed across the gateways properly.
This is normal behavior when the gateway is an H.323 gateway as it is a peer-to-peer relationship. However, for an Media Gateway Control Protocol (MGCP) gateway, it needs to be registered with the Cisco CallManager as it is a master/slave setup.
Hello All,UCCX: 10.6(1)We want to enable Wrap-Up codes for Agents so they start getting prompted when a call ends to select a wrap-up code.Currently, we don't have any wrap-up codes configured so Agents are not prompted to select one at this time.If I sta...
I have cisco call manger 12.5 and cisco ISR 4451 with CUBE-Version : 11.5.2, I have sip trunk to my CUBE, when my client makes an Outbound call to CUBE every things is fine but when other call party disconnect the call, my client side call does...
hello, I have some 8865 Cisco phones and I need to hide the contacts list of the users that are present on CUCM because who has a 8865 must see only an Imagicle's contact list. How can I do this? Thank you Giulia
HI Everyone, Scenario.I have an IVR with a simple menu.Press 1 for Tech support.When calling from my IP phone within the network, i press 1 the tone is not recognized and the script does not proceed further.It works perfectly when i try to call from ...