Use the following procedure to reach the Personal Assistant Admin page.
Perform a search on your hard drive for the pabootstrap.properties file and, using Notepad or a similar tool, change the entry in the file from LDAPURL=ldap://<Call Manager Name>:8404 to LDAPURL=ldap://<Call Manager IP Add>:8404.
Restart the Personal Assistant server.
Try to use the IP address of the Personal Assistant server while accessing the Admin pages and see if it works.
Make sure that the account running the Personal Assistant Services is part of the local admin group and has the corresponding local admin rights.
If you have installed a new Cisco CallManager server, then you have to rerun the Personal Assistant Setup and point to the new Cisco CallManager server.
If you installed Active Directory plug-in on the Cisco CallManager to point to your Active Directory network, then you need to reinstall Personal Assistant.
Call Agent WFH having issues with this intermittently. Around several people occured. We are using VPN. What could be the issues ? The Finesse team said from the log , it would be due to error 50003. The agent was logged out because ACD report d...
Hi,We got some complaints that when someone is calling from outside he cannot hear us but we can hear them.If we call from inside to inside there is no problem.If we call from inside to outside there is no problem , both party can hear.We are using couple...
Hi .. don't know if anyone has this issue.I have snap camera installed (any version) works with Cisco Jabber 11.0; however, as soon as I updated Cisco Jabber to 12 or up.. It does not detect Snap Camera video. I don't think it is the Snap camera bec...
I am looking to get access to a roadmap for this product and its future capabilities/features. It is a module built into UCM in 12.5SU4 that connects to the webex control hub for Analysis/Operations functions.