The installation process starts and it unpacks the necessary files, but then generates the error message.
To resolve this issue, check the services to see if the Cisco Security Agent (CSA) service is running. If so, stop it from the services control console and re-run the upgrade.
To access the services control console, go to Start > Control Panel > Administrative Tools > Services. With the proper permissions, you can start, stop, pause, resume, or disable a service from this management console.
Note: Even if CSA does not have the red flag in the system tray, do not assume that it is not running. Check under the services control console by going to Start > Programs > Administrative Tools > Services.
While running a Cisco CallManager OS upgrade, do not use the upgrade through the terminal services. If you have installed intrusion prevention (CSA) or anti-virus protection software, you must stop and disable these applications from the services control console before you continue.
If this does not work, rebooting the Service Processing Element (SPE) may help.
Running CMS 2.6.1 Was working fine 5 day ago... Nothing noticeable changed but now when I try to login via the admin interface using any browser I get the reconnecting circle ?? Also I can't dial into any of my co spaces. I have ...
We have a Webex Room Kit Plus, we use 4 screen displays, those screens should wake up when the Room Kit is turned on but it seems to be impossible with the four screens (It works with two screens). It's there a third party accesory or Cisco which we ...
We are trying to configure an embedded CUIC report to display in Finesse, we receive an error when the report attempts to load. View ID:99E6C8E210000141000000D80A0006C4 not found Example of XML data <!-- HTTPS Version of LiveData Gadgets...
DearsI am proposing 4351 as CME router, i have to propose them in redundancy, do i have to purchase licenses for the standby router also,Also the customer need unified presence with jabber client how i can achieve this and what are the licenses i have to ...
Hello I have two SIP gateways (GW1 and GW2 in this order) in a route group configured for Circular distribution algorithm. What do i need to configure to make sure that when GW1 LAN or SIP trunk to ITSP is down, outgoing call that were bound to use G...