CUCM connection test under AC webadmin>>Engineering>>CUCM Connectivity should succeed.
CTI port and template information should be populated under AC webadmin>>System Configuration>>Queue Device Group>>System Device Management.
The maximum internal device digit length should be set as per the CTI device plan.
AC webadmin page>>User Configuration>>General Properties.
Attendant Console Server
TAPI Service Provide (TSP) should be updated as per the current Call manager version.
Account information should be populated correctly with the application user created in Call manager and should match to AC webadmin page>> Engineering>>CUCM Connectivity.
CTI manager information should match the Call manager IP address.
The above CTI Manager preference sholud be based on the Call Manager group preference set on the CTI template, Call Manager GUI>>Device>>Phone>>Search for CTI template>>Device Pool details>>Call Manager Group.
Recommended New Media driver should have the correct should have the correct UDP port range (50000 to 51019).
Remove the wave driver if installed under System>>Device Manager.
Enable DEP for essential Windows programs and services only under Control Panel>>System and Security>>System>>Advanced System Settings>>System Propertis>>Advanced>>Performance>>Settings>>Performance Option>>Data Execution Prevention.
Telephony should be set to Automatic under Services.
Firewall should be turned off under Control Panel>>All Control Panel Items>>Windows Firewall.
Go to Run>>Dialer>>Tools>>Connect Using, if the CTI ports are not present under Line drop down menu then the TSP is faulty.
Hi all, CUCM 11.5 I did my best to search Google, then signed up here searched and read a lot of discussions but could not find something solid that I could go on outside of creating new CSS, PT and then doing transformations and/or translations...
Hello All,I purchased the NFR 11.5 UC Packages a few months ago and I have voice lab now up/running. But the SIP Called Party Tracing doesn't display. I read that this is due to a beg. Could someone verify/assist. Is there a work0a-round. I think tha...
Dear All,I need assistance with the following issue.I set Call forwarding to my mobile number from my extension and call forwarding is working fine, but I see my extension's DID number on mobile which is causing inconvenience to identify in case of missed...
Dears, After changing the IP address of my CUCM server running version 9.1.2SU4 the Cisco CAR DB is not running. i tried many workaround that i found throughout the support forum like the below, but didn't succeed: 1. Disable the "CDR Enabled Fl...
Can you delete a phonebook source from the TMS Phonebooks? I have multiple duplications in my Phonebooks and would like to clean it up so that I only have one phonebook per location - how do I delete the resources? Thank you. TMS