We have configured the Call forwarding function in our office. Is there any capability to show the customer's original phone number on our agent's mobile screen? As an example: Let's assume that the customer with the number 479-555-15-55 dials t...
view more
Looking to configure a phone book for cloud registered devices. The endpoints were on-prem and had been using the TMS Phone book, however once registered in the cloud. There doesnt seem to be any way of adding contacts or custom phone book etc to the endp...
view more
Hello, I am working on setting up SSO for CUCM 12.5 SU2. The IDP system is ADFS4.0 on Windows server 2019. We are using certificates signed by our CA. I have found documentation to integrate with ADFS2.0 and 3.0. Has anyone ha...
view more
Good evening, We are facing an issue regarding retrieving contacts from the Directory in the deskphones. A CUCM Pub server is used as the Directory server for other 3 clusters. This server has been configured both in the enterprise parameters a...
view more
OHi Everyone, I have an issue with Inbound calls from ITSP that has been connected to my cisco VGW through SIP trunk, I got the following disconnect cause: Disconnect Cause (CC) : 57Disconnect Cause (SIP) : 403appreciate you support to figure ou...
view more
