The UnifiedICM/CCE & Hosted Troubleshooting Wiki provides the following benefits:
Provides a list of the most common issues encountered by users while installing or configuring Unified ICM/CCE & Hosted.
It is publicly visible at the Cisco DocWiki site.
It is intended for Cisco employees and Cisco customers.
Registered users of Cisco.com can add their own troubleshooting tips, suggestions, comments, and other related information.
Do check these sites often--we are in the process of adding troubleshooting tips for all Contact Center products!
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Hi all, I hope to explain this so it makes sense. My sip provider has configured my 2800 for my sip service. 2900 serves as the server for the phones credentials and configuration. at random the sip connection disconnects from my ISP. The 2800 i...
I've been playing around with Jabber for Microsoft Teams. All in all, pretty good. It should help us. For some reason, if an Outlook contact has a home number, Jabber will not present it as dialable. I say Outlook contact, because it...
Hello,I am running common ground upgrade from UCCE 11.6 to 12.0 and both logger and HDS error out when running EDMT 7/22/21 12:59:02 PM: ERROR: Message 15401, Severity 11 : Error: SQLSTATE=42000, Native error=15401, msg='[Microsoft][ODBC Driver 11 fo...
I have a user using Cisco Finesse with Jabber as phone gets below error when he tries to Consult Transfer to a number using phone book----other users can do same thing without any issues. Can anyone help please? Thanks CallControl : onTransferC...
We don't use the CS-Touch or Navigator for controlling the codec in the room. Instead we use I third party integrator to control the codec through serial.SO my question is, Can the CS-T10-WM-BR= be used to convert the CS-T10-TS+ to a CS-T10-WM-K9= ?We cou...