The Unified CVP Troubleshooting Wiki provides the following benefits:
Provides a list of the most common issues encountered by users while installing or configuring Unified CVP
It is publicly visible at the Cisco DocWiki site.
It is intended for Cisco employees and Cisco customers.
Registered users of Cisco.com can add their own troubleshooting tips, suggestions, comments, and other related information.
Do check these sites often--we are in the process of adding troubleshooting tips for all Contact Center products!
Cisco DocWiki is based on MediaWiki - the same wiki markup language used on the Wikipedia site. For new content, do use the format that has already been established. More information on MediaWiki is located at the following URL:
Hi Everyone: I am trying to figure out a Consider If Formula for an Agent ID/Peripheral Number associated with a Skill Group. Basically, I am trying to queue to an agent, and if my agent is not available, I want to queue to a skill group this a...
Hello,we have deployed on-premise Cisco Jabber 12.9 and we get the contact's picture from AD successfully but the user's picture is not showed in "My profile and settings"we have tested Cisco Jabber 14.0 too.our jabber-default.xml file is:<?xml version...
We have Cisco ISR4331 with the following IOS and CME versionIOS Version: IOS XE Software, Version 16.06.04CME Version: Version 12.0 (SIP)We would like to know if the following version of SDK is compatible with CME version in order to develop the integrati...
Hello community, I am currently reading the newest CLOR 350-801 Cisco Press book. There is a section in the SIP-Protocols description which recaps how early offer and delayed offer works. Here is an excerpt from the book about early offer: The O...
Hello, I am a beginner in CUCM, and our company inherited a few clients that use it. I know how to add phones, add/update DNs, create translation patterns, etc..., but I've been having this issue. Whenever I make a change to a DN, the phone unregiste...