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NaguuCisco
Level 1
Level 1

What are the configurations needs to follow to have UCCE Finesse Agent work with Jabber client as phone end point. share me details or any links. 

also needs to know what can work, what cannot work -like multi line, Recording, shared line, chat ..... etc

consider setup as:  UCCE 11.6.2, Finesse: 11.5 Jabber Client 11.6, IMP-11.5.1

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