Unable to access the Cisco Personal Communication Assistant (PCA) in Cisco Unity 4.x and the HTTP Status 404 - /ciscopca - Page can not be displayed error message appears.
This issue occurs due to corrupt or absent Cisco PCA files and applications, or when the World Wide Web (WWW) Publishing Server and Internet Information Server (IIS) Services are not started.
In order to resolve this issue, first make sure that the WWW Publishing Server and IIS Services are started. Then, complete these steps in order to restore the corrupt or absent Cisco PCA files and applications:
On the Cisco Unity server, insert the Cisco Unity disc that contains the cscoserv directory.
For example, for Cisco Unity 4.0(3), the cscoserv directory is on Cisco Unity DVD 1 and on Cisco Unity CD 2.
Open a command prompt, and change to the DVD or CD-ROM drive.
Enter cd cscoserv.
Enter setup.js source=":\cscoserv\setup.msi" target=":\commserver".
For example, if the DVD or CD-ROM drive is drive D and Cisco Unity is installed on drive C, enter:
The cscoserv_script.log file is saved to the current user temporary file directory. For example, Documents and Settings\\Local Settings\Temp. In order to observe the progress of the script, open the log file in a browser and refresh the browser periodically.
When the script finishes, choose Programs > Administrative Tools > Services from the Microsoft Windows Start menu.
Confirm that Apache Tomcat and the WWW Publishing Service are started. If not, restart them. It is not necessary to restart the Cisco Unity server in order to implement these changes.
Hi I connected my Mac book pro to Desk pro device via type-c cable and facing below issue Desk pro touch passthrough functionality not working MAC book not detect desk pro microphoneWhen try to increase & decrease the volume via m...
dears I have some conflict with the configuration I have in my voice gateway which is already configured and I want to review it and get the full understanding of what those commands referred to in the dial-peer configuration I have the following configur...
I just finished to write a comprehensive certificates preparation for Cisco Meeting Server Clustering. Through 60 pages I explained in detail, how to create certificates for database cluster, callbridge cluster, certificate chain for webbridge3, certifica...
I work with CUCM and keep seeing job requirements wanting 'scripting' experience. I've asked a few people what they use scripting for in CUCM and nobody has a good answer. FYI - my current team does no scripting so I don't ...
I noticed on a SIP trace that when Jabber is taking a call off hold that it sends 2 SIP re-INVITE's -- one with SDP and the second with no SDP. Can someone explain why this is so ? What is the purpose of the 2nd re-I...