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Understanding CME-SRST License Activation

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Purpose

The purpose of this document is to explain how license activation works on a Cisco ISR-G2 (19xx/29xx/39xx) router. It will detail how to install the license and verify that it has been actived correctly.

How does Licensing for CME/SRST work?

The CME/SRST feature is accessible only once the uck9 technology-package license has been accepted and the router has been reloaded. If the uck9 technology-package license is not installed or the router not reloaded, no voice related commands will be accepted by the command line. Once the technology-package license is installed, it gives access to the CME/SRST feature set.

To determine the current status of the technology-package license, check the output of the "show version" command. It will provide the state of the technology packages currently active.

Router#show version

<snip>

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot 

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      None          None           None

uc            None          None           None

data          None          None           None

The above sample output indicates that the router does not have the uck9 technology-package enabled.  For this document, we'll enable the evaluation license for the uck9 package using the license boot module c2951 technology-package uck9 command in global configuration mode (config t).

Router(config)#license boot module c2951 technology-package uck9


PLEASE  READ THE  FOLLOWING TERMS  CAREFULLY. INSTALLING THE LICENSE OR

LICENSE  KEY  PROVIDED FOR  ANY CISCO  PRODUCT  FEATURE  OR  USING SUCH

PRODUCT  FEATURE  CONSTITUTES  YOUR  FULL ACCEPTANCE  OF  THE FOLLOWING

TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO  BE BOUND

BY ALL THE TERMS SET FORTH HEREIN.

Use of this product feature requires  an additional license from Cisco,

together with an additional  payment.  You may use this product feature

on an evaluation basis, without payment to Cisco, for 60 days. Your use

of the  product,  including  during the 60 day  evaluation  period,  is

subject to the Cisco end user license agreement

http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html

If you use the product feature beyond the 60 day evaluation period, you

must submit the appropriate payment to Cisco for the license. After the

60 day  evaluation  period,  your  use of the  product  feature will be

governed  solely by the Cisco  end user license agreement (link above),

together  with any supplements  relating to such product  feature.  The

above  applies  even if the evaluation  license  is  not  automatically

terminated  and you do  not receive any notice of the expiration of the

evaluation  period.  It is your  responsibility  to  determine when the

evaluation  period is complete and you are required to make  payment to

Cisco for your use of the product feature beyond the evaluation period.

Your  acceptance  of  this agreement  for the software  features on one

product  shall be deemed  your  acceptance  with  respect  to all  such

software  on all Cisco  products  you purchase  which includes the same

software.  (The foregoing  notwithstanding, you must purchase a license

for each software  feature you use past the 60 days evaluation  period,

so  that  if you enable a software  feature on  1000  devices, you must

purchase 1000 licenses for use past  the 60 day evaluation period.)   

Activation  of the  software command line interface will be evidence of

your acceptance of this agreement.

ACCEPT? [yes/no]: yes

The above End User License Agreement must be accepted and the router reloaded before the license is actived.

Once the router is reloaded, the output of the show version  command will reflect the change in status of the uc technology package.

Router#show version

Technology Package License Information for Module:'c2951'

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot 

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      None          None           None

uc            uck9          EvalRightToUse uck9

data          None          None           None

The output now shows "EvalRightToUse" as the type for the uc technology. This indicates that the features associated with the UC technology-package are active but the router is using an evaluation license which will expire.

Steps to install the permanent license can be found in the official documentation.

Cisco’s Integrated Services Routers Generation Two Licensing and Packaging

Once the permanent license is installed, the type will change to RightToUse as depicted in the below output.

Router#show version

Technology Package License Information for Module:'c2951'

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot 

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      None          None           None

uc            uck9          RightToUse     uck9

data          None          None           None

Activating the CME/SRST License

With only the uck9 package installed, the cme-srst license is not in an active state.  No additional licenses need to be installed on the router. The only step needed is to configure the CME/SRST feature and accept the EULA.

Viewing the output of show license detail cme-srst indicates that there is no configuration present and the EULA has not been accepted.

Router#show license detail cme-srst

Index: 5     Feature: cme-srst                          Version: 1.0

    License Type: EvalRightToUse

    License State: Not in Use, EULA not accepted

        Evaluation total period: 8  weeks 4  days

        Evaluation period left: 8  weeks 4  days

        Period used: 0  minute  0  second 

        License Count: 0/0  (In-use/Violation)

    License Priority: None

    Store Index: 7

    Store Name: Built-In License Storage

Configuring the CME/SRST Feature and Accepting the EULA

This section assumes that there is no CME or SRST configuration present on the router but as stated above, the uck9 feature license has been installed. It will cover how to activate the CME/SRST feature license.

Step 1:

Go to global configuration mode. Issue the config t command.

Step 2:

Issue the telephony-service command.

Step 3:

Issue the max-dn <dn> and max-ephone <ephone> commands. Once the last command is entered, you'll be prompted to accept the EULA. 

Router(config-telephony)#ip source 10.1.1.1

Router(config-telephony)#max-dn 10

Router(config-telephony)#max-ephone 10


PLEASE  READ THE  FOLLOWING TERMS  CAREFULLY. INSTALLING THE LICENSE OR

LICENSE  KEY  PROVIDED FOR  ANY CISCO  PRODUCT  FEATURE  OR  USING SUCH

PRODUCT  FEATURE  CONSTITUTES  YOUR  FULL ACCEPTANCE  OF  THE FOLLOWING

TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO  BE BOUND

BY ALL THE TERMS SET FORTH HEREIN.

Use of this product feature requires  an additional license from Cisco,

together with an additional  payment.  You may use this product feature

on an evaluation basis, without payment to Cisco, for 60 days. Your use

of the  product,  including  during the 60 day  evaluation  period,  is

subject to the Cisco end user license agreement

http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html

If you use the product feature beyond the 60 day evaluation period, you

must submit the appropriate payment to Cisco for the license. After the

60 day  evaluation  period,  your  use of the  product  feature will be

governed  solely by the Cisco  end user license agreement (link above),

together  with any supplements  relating to such product  feature.  Thes

above  applies  even if the evaluation  license  is  not  automatically

terminated  and you do  not receive any notice of the expiration of the

evaluation  period.  It is your  responsibility  to  determine when the

evaluation  period is complete and you are required to make  payment to

Cisco for your use of the product feature beyond the evaluation period.

Your  acceptance  of  this agreement  for the software  features on one

product  shall be deemed  your  acceptance  with  respect  to all  such

software  on all Cisco  products  you purchase  which includes the same

software.  (The foregoing  notwithstanding, you must purchase a license

for each software  feature you use past the 60 days evaluation  period,

so  that  if you enable a software  feature on  1000  devices, you must

purchase 1000 licenses for use past  the 60 day evaluation period.)   

Activation  of the  software command line interface will be evidence of

your acceptance of this agreement.

ACCEPT? [yes/no]: yes

Verifying License Status

Once the feature has been configured and the EULA accepted, check the status of the license with the show license detail cme-srst command.

The output should show the License State as Active, In Use.

Router#show license detail cme-srst

Index: 5     Feature: cme-srst                          Version: 1.0

    License Type: EvalRightToUse

    License State: Active, In Use

        Evaluation total period: 8  weeks 4  days

        Evaluation period left: 8  weeks 3  days

        Period used: 0  minute  42 seconds

            Transition date: Oct 29 2012 19:38:17

    License Count: 10/0  (In-use/Violation)

    License Priority: Low

    Store Index: 7

    Store Name: Built-In License Storage

If the output indicates that the EULA has not been accepted, issue the license accept end user agreement  command. This will show the EULA and provide the option to accept it.

Note that even after accepting the EULA, the License Type says EvalRightToUse and output shows an Evaluation period. This is because the evaluation is ACTIVE for 60 days. After 60 days i.e. on "Transition date" this will change to RightToUse.

Comments
Beginner

Excellent Doc!!!!!

Beginner

So what happens after 12 years?

Cisco Employee

The license expires.

-Felipe

Beginner

So after 12 years ISR G2 routers will simply stop supporting SRST?  There is no way to renew the license?

Cisco Employee

Are you planning on having an ISR G2 running SRST in 12 years?

Beginner

I was.  I routinely leave Cisco routers in production for decades.  I have 1600 series routers still in production.  My oldest router running SRST is coming up on 10 years, and I have no plans to replace it within the next decade.  12 years is a very short time.

What you are telling me is Cisco is now putting expiration dates in their routers.  This is called planned obsolescence, and I really don't like it.  Putting this in SRST is just adding insult to injury.  As SRST only kicks in when the WAN goes down, no one will know it has expired until it is needed and it doesn't work.

Cisco Employee

Pascal,

It seems the licensing structure has been updated and the 12 year limit was temporary.

"Such arrangement basically provided 12-year  evaluation licenses and was intended to be a temporary solution until  Lifetime RTU support was available. This temporary RTU solution provided  immediate relief for customers facing licensing-related overhead. "

http://www.cisco.com/en/US/partner/docs/routers/access/sw_activation/SA_on_ISR.html#wp1158485

As long as the router is running IOS listed in the "Lifetime RTU" section, it won't be limited to 12 years.

-Felipe

Beginner

That document states "The customer is required to pay for the CME-SRST feature license which is valid for 12 years."  So you are saying that is not correct and "the CME-SRST feature license" I "pay for" is actually valid forever, but in some IOS versions the license activation will expire in 12 years, but the license I paid for is still actually valid so all I have to do is make sure the router has an IOS version that supports "Lifetime RTU", I don't have to "pay for" another "CME-SRST feature license" in 12 years?  If I am understanding you correctly, please have that documentation fixed.  Thank you.

Community Member

please help me

i have router 2811 voice router cme , how i can add 100 end user , if i want buy how can buy and ugrad to router 2811

Cisco Employee

Please note that 2811 are end of sale. If you would like to add users to the existing platform, please purchase

FL-CME-SRST-100= license.

Thanks!

Arun

Beginner

Hi Felipe Garrid and all,

Thanks for your document. But i meet many confuse from your document with my customer device. Please take a look with my logs below:

- Show version:

Technology Package License Information for Module:'c2900'

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot 

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      securityk9    RightToUse     securityk9

uc              uck9            Permanent      uck9

data           datak9         RightToUse     datak9

- Show license detail :

Index: 12       Feature: uck9                              Version: 1.0

       License Type: EvalRightToUse

        License State: Inactive

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second 

        License Count: Non-Counted

        License Priority: None

        Store Index: 1

        Store Name: Built-In License Storag

As my Bold word , i don't know why the license info is mismatch, please help me explain it.

Another confuse, with log below, please help me confirm that cme-srst is activation and how to check user option license for this decvice?

Index: 5        Feature: cme-srst                          Version: 1.0

        License Type: RightToUse

        License State: Active, In Use

        License Count: 42/0  (In-use/Violation)

        License Priority: Low

        Store Index: 7

        Store Name: Built-In License Storage

Many thank for your helping. For more info please send email to : trunght@fpt.com.vn

Engager

hi,

we received hard copies/cd for CME and SRST licenses but don't find the PAK code.

where do get this info or is it a separate file/folder?

VIP Mentor

For CCME you dont need  PAK code. This is a right to use License. This is what this document is all about...

Beginner

Starting with Cisco IOS Releases 15.0(1)M6, 15.1(1)T4, 15.1(2)T4, 15.1(3)T2, and 15.1(4)M, Evaluation licenses are replaced with Evaluation Right To Use licenses. Evaluation Right to Use licenses automatically become Right to Use licenses after the initial evaluation period. Follow the steps detailed in this section to activate an Evaluation Right to Use license.

http://www.cisco.com/c/en/us/td/docs/routers/access/sw_activation/SA_on_ISR.html#pgfId-1204791

 

Beginner

Thank you so much for this document.

Could you please confirm if my understanding is correct?

We purchased C2921-CME-SRST/K9 with 25 licenses for SRST for our client.

The following is result of issuing command "show license detail cme-srst".

tokyo_gwvoice#show license detail cme-srst
Feature: cme-srst                        Period left: 7  weeks 4  days
Index: 1        Feature: cme-srst                          Version: 1.0
        License Type: EvalRightToUse
        License State: Active, In Use
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 7  weeks 4  days
            Period used: 6  days 20 hours
            Transition date: Mar 26 2016 14:52:01
        License Count: 25/0  (In-use/Violation)
        License Priority: Low
        Store Index: 7
        Store Name: Built-In License Storage

So after 60 days this "EvalRightToUse" will change into "RightToUse" automatically?

We don't need to do anything in order to activate this SRST function for this router?

IOS version is c2900-universalk9-mz.SPA.153-3.M6.bin.

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