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Understanding CME-SRST License Activation

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Purpose

The purpose of this document is to explain how license activation works on a Cisco ISR-G2 (19xx/29xx/39xx) router. It will detail how to install the license and verify that it has been actived correctly.

How does Licensing for CME/SRST work?

The CME/SRST feature is accessible only once the uck9 technology-package license has been accepted and the router has been reloaded. If the uck9 technology-package license is not installed or the router not reloaded, no voice related commands will be accepted by the command line. Once the technology-package license is installed, it gives access to the CME/SRST feature set.

To determine the current status of the technology-package license, check the output of the "show version" command. It will provide the state of the technology packages currently active.

Router#show version

<snip>

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot 

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      None          None           None

uc            None          None           None

data          None          None           None

The above sample output indicates that the router does not have the uck9 technology-package enabled.  For this document, we'll enable the evaluation license for the uck9 package using the license boot module c2951 technology-package uck9 command in global configuration mode (config t).

Router(config)#license boot module c2951 technology-package uck9


PLEASE  READ THE  FOLLOWING TERMS  CAREFULLY. INSTALLING THE LICENSE OR

LICENSE  KEY  PROVIDED FOR  ANY CISCO  PRODUCT  FEATURE  OR  USING SUCH

PRODUCT  FEATURE  CONSTITUTES  YOUR  FULL ACCEPTANCE  OF  THE FOLLOWING

TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO  BE BOUND

BY ALL THE TERMS SET FORTH HEREIN.

Use of this product feature requires  an additional license from Cisco,

together with an additional  payment.  You may use this product feature

on an evaluation basis, without payment to Cisco, for 60 days. Your use

of the  product,  including  during the 60 day  evaluation  period,  is

subject to the Cisco end user license agreement

http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html

If you use the product feature beyond the 60 day evaluation period, you

must submit the appropriate payment to Cisco for the license. After the

60 day  evaluation  period,  your  use of the  product  feature will be

governed  solely by the Cisco  end user license agreement (link above),

together  with any supplements  relating to such product  feature.  The

above  applies  even if the evaluation  license  is  not  automatically

terminated  and you do  not receive any notice of the expiration of the

evaluation  period.  It is your  responsibility  to  determine when the

evaluation  period is complete and you are required to make  payment to

Cisco for your use of the product feature beyond the evaluation period.

Your  acceptance  of  this agreement  for the software  features on one

product  shall be deemed  your  acceptance  with  respect  to all  such

software  on all Cisco  products  you purchase  which includes the same

software.  (The foregoing  notwithstanding, you must purchase a license

for each software  feature you use past the 60 days evaluation  period,

so  that  if you enable a software  feature on  1000  devices, you must

purchase 1000 licenses for use past  the 60 day evaluation period.)   

Activation  of the  software command line interface will be evidence of

your acceptance of this agreement.

ACCEPT? [yes/no]: yes

The above End User License Agreement must be accepted and the router reloaded before the license is actived.

Once the router is reloaded, the output of the show version  command will reflect the change in status of the uc technology package.

Router#show version

Technology Package License Information for Module:'c2951'

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot 

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      None          None           None

uc            uck9          EvalRightToUse uck9

data          None          None           None

The output now shows "EvalRightToUse" as the type for the uc technology. This indicates that the features associated with the UC technology-package are active but the router is using an evaluation license which will expire.

Steps to install the permanent license can be found in the official documentation.

Cisco’s Integrated Services Routers Generation Two Licensing and Packaging

Once the permanent license is installed, the type will change to RightToUse as depicted in the below output.

Router#show version

Technology Package License Information for Module:'c2951'

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot 

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      None          None           None

uc            uck9          RightToUse     uck9

data          None          None           None

Activating the CME/SRST License

With only the uck9 package installed, the cme-srst license is not in an active state.  No additional licenses need to be installed on the router. The only step needed is to configure the CME/SRST feature and accept the EULA.

Viewing the output of show license detail cme-srst indicates that there is no configuration present and the EULA has not been accepted.

Router#show license detail cme-srst

Index: 5     Feature: cme-srst                          Version: 1.0

    License Type: EvalRightToUse

    License State: Not in Use, EULA not accepted

        Evaluation total period: 8  weeks 4  days

        Evaluation period left: 8  weeks 4  days

        Period used: 0  minute  0  second 

        License Count: 0/0  (In-use/Violation)

    License Priority: None

    Store Index: 7

    Store Name: Built-In License Storage

Configuring the CME/SRST Feature and Accepting the EULA

This section assumes that there is no CME or SRST configuration present on the router but as stated above, the uck9 feature license has been installed. It will cover how to activate the CME/SRST feature license.

Step 1:

Go to global configuration mode. Issue the config t command.

Step 2:

Issue the telephony-service command.

Step 3:

Issue the max-dn <dn> and max-ephone <ephone> commands. Once the last command is entered, you'll be prompted to accept the EULA. 

Router(config-telephony)#ip source 10.1.1.1

Router(config-telephony)#max-dn 10

Router(config-telephony)#max-ephone 10


PLEASE  READ THE  FOLLOWING TERMS  CAREFULLY. INSTALLING THE LICENSE OR

LICENSE  KEY  PROVIDED FOR  ANY CISCO  PRODUCT  FEATURE  OR  USING SUCH

PRODUCT  FEATURE  CONSTITUTES  YOUR  FULL ACCEPTANCE  OF  THE FOLLOWING

TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO  BE BOUND

BY ALL THE TERMS SET FORTH HEREIN.

Use of this product feature requires  an additional license from Cisco,

together with an additional  payment.  You may use this product feature

on an evaluation basis, without payment to Cisco, for 60 days. Your use

of the  product,  including  during the 60 day  evaluation  period,  is

subject to the Cisco end user license agreement

http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html

If you use the product feature beyond the 60 day evaluation period, you

must submit the appropriate payment to Cisco for the license. After the

60 day  evaluation  period,  your  use of the  product  feature will be

governed  solely by the Cisco  end user license agreement (link above),

together  with any supplements  relating to such product  feature.  Thes

above  applies  even if the evaluation  license  is  not  automatically

terminated  and you do  not receive any notice of the expiration of the

evaluation  period.  It is your  responsibility  to  determine when the

evaluation  period is complete and you are required to make  payment to

Cisco for your use of the product feature beyond the evaluation period.

Your  acceptance  of  this agreement  for the software  features on one

product  shall be deemed  your  acceptance  with  respect  to all  such

software  on all Cisco  products  you purchase  which includes the same

software.  (The foregoing  notwithstanding, you must purchase a license

for each software  feature you use past the 60 days evaluation  period,

so  that  if you enable a software  feature on  1000  devices, you must

purchase 1000 licenses for use past  the 60 day evaluation period.)   

Activation  of the  software command line interface will be evidence of

your acceptance of this agreement.

ACCEPT? [yes/no]: yes

Verifying License Status

Once the feature has been configured and the EULA accepted, check the status of the license with the show license detail cme-srst command.

The output should show the License State as Active, In Use.

Router#show license detail cme-srst

Index: 5     Feature: cme-srst                          Version: 1.0

    License Type: EvalRightToUse

    License State: Active, In Use

        Evaluation total period: 8  weeks 4  days

        Evaluation period left: 8  weeks 3  days

        Period used: 0  minute  42 seconds

            Transition date: Oct 29 2012 19:38:17

    License Count: 10/0  (In-use/Violation)

    License Priority: Low

    Store Index: 7

    Store Name: Built-In License Storage

If the output indicates that the EULA has not been accepted, issue the license accept end user agreement  command. This will show the EULA and provide the option to accept it.

Note that even after accepting the EULA, the License Type says EvalRightToUse and output shows an Evaluation period. This is because the evaluation is ACTIVE for 60 days. After 60 days i.e. on "Transition date" this will change to RightToUse.

Comments
Cisco Employee

Hi Mayumi,

Yes, it should automatically transition to "RightToUse".

Thanks!

Arun

Beginner

Hi Arun,

Noted and thank you!

Mayumi

Contributor

Hi Felipe,

Thank you for your writing. I have a question. I am going to order 3945E and I need use it for SRST(For 500 users in this phase). my LOM is like this:

No. Part Number Description Qty
1 CISCO3945E/K9 Cisco 3945 w/SPE250,4GE,3EHWIC,3DSP,4SM,256MBCF,1GBDRAM,IPB 1
2 SL-39-UC-K9 Unified Communication License  for Cisco 3900 Series 1
3 FL-SRST Cisco Survivable Remote Site Telephony License 1
4 FL-CME-SRST-100 Cisco Communication Manager or SRST- 100 seat license 5

My question : 3rd and 4th items are optional or mandatory?

Thank you in advance

Advisor

yes.

you need this.

regds,

aman

Contributor

Thanks Aman

FL -SRST --> Gives you SRST feature on Router where as FL-CME-SRST --> tells how many phones can work in SRST mode.

Beginner

Hi,

I have 15.4(3)M4 / CME 10.5 on my 3925 router and my sh licence detail cme-srst shows 60 licenses:

Feature: cme-srst Version: 1.0
License Type: RightToUse
License State: Active, In Use
Lock type: Non Node locked
Vendor info: <UDI><PID>NOTLOCKED</PID><SN>NOTLOCKED</SN></UDI><T>RTU</T>
License Addition: Additive
License Generation version: 0x8200000
License Count: 60/0 (In-use/Violation)
License Priority: Low
Store Index: 7
Store Name: Built-In License Storage

1) If the license is honor based, can I simply keep on adding phones (max 250 possble for this hardware) without the need of any additional licenses?

2) I currently have max-ephones configured as 50. Can I simply increase this value to add more SCCP phones?

Any help will be greatly appreciated.

Thanks in advance,

Libin Benedict

Beginner

Thank you very much for the information...it has helped me a lot. thank you once more 

Beginner

GOOD doc .thank you very much

Beginner

Hi ,

I am ordering a licenses for new CME installation.

So what would be the licenses I would order for phone services?

Shall I order both Seat licenses(FL-CME-SRST-5) and user licenses(SW-CCME-ENH etc)?   or only user licenses(UCL).. Please advise.

Hi Koushik,

as per my understanding,

you need FL-CME-SRST-5= if your router is in SRST mode. 

you need SW-CCME-UL-ESS= if your router is in CME mode.

some one can correct me if i am wrong.

Beginner

Hola Felipe Garrido!

Una consulta, como puedo ver que tipo de licencias esta siendo consumida? Osea si es UCL ENH o BASIC o ESS? 

Necesito agregar licencias para Jabber, compramos licencias UCL ENH y BASIC, pero en el reporte del CME solo me indica el total de licencias usadas (me quedan 7), pero no se si tengo suficientes UCL ENH para los nuevos usuarios Jabber.

Gracias!

Hello Felipe,

Thanks for this very detailed document. I just need to know if this is also applicable to the ISR 4000 series platform?

Router#show license detail cme-srst
Feature: cme-srst Period left: 2 weeks 1 day
Index: 1 Feature: cme-srst Version: 1.0
License Type: EvalRightToUse
License State: Active, In Use
Evaluation total period: 8 weeks 4 days
Evaluation period left: 2 weeks 1 day
Period used: 6 weeks 2 days
Transition date: Feb 19 2017 04:29:07
License Suite: AdvUCSuiteK9
License Count: 950/0 (In-use/Violation)
License Priority: Low
Store Index: 5
Store Name: Built-In License Storage

Router# show version

***some output removed for brevity***


Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None None None
securityk9
appxk9

AdvUCSuiteK9 AdvUCSuiteK9 Permanent AdvUCSuiteK9
uck9
cme-srst
cube


Technology Package License Information:

-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 None None None
uck9 None None uck9
securityk9 securityk9 Permanent securityk9
ipbase ipbasek9 Permanent ipbasek9

Beginner

Thank you

Excellent Information. I have a 2951 router purchased with UC license but someone has formatted FLASH: on int. Now on sh ver output I see "UCK9 right to use on next reload".

 though all commands are available to me, I can not set telephony on this router. I have some 7906 phones and I tried many ways but router does not register them.

Thank you in advance

Hi Ali,

To get those Cisco 7906 phones, what all commands did you tried on CME?

How about telephony service configuration on mentioned CME?

What you see on phones when you powered th anem on?

 

Deepshikha