Unified Contact Center Enterprise (Unified CCE) Specialist Certification

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edited on: ‎05-18-2015 ‎02:56 PM

A new Cisco specialist certification is now available for Cisco Unified Contact Center Enterprise (UCCE).

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CUBE SIP Profile manipulate header for transfer calls

Created by rashid4325 on 09-18-2020 10:28 PM

Hi everyone, I have integrated CUCM with Genesys Contact Center but genesys are unable to update CLI of transfer calls from CUCM, From Cisco side we send original Calling Party# in Remote-party-id field. Is there any way we can send Calling par... view more

CUCM BAT Error: Quoted String Exceeded 32768 bytes

Created by cipriano.sapien on 09-18-2020 09:13 PM

Uploaded a CSV file to BAT. Tried to run the phone update and I get this error. "Error occurred during find. A quoted string exceeds 32768 bytes. The file was downloaded through BAT with all the CSF devices. Then I trimmed it down to... view more

Make Cisco CP-8865-K9 (8800 Series) phone work on my home ne...

Created by KennethEmmer94830 on 09-18-2020 07:27 PM

I'm thinking of buying the Cisco CP-8865-K9 IP Video Phone to use at home. I have a wireless router connected to a Charter Spectrum modem. Is there some way I can use this phone at home? https://www.cisco.com/c/en/us/products/co... view more

SX80 Dual Output Layouts

Created by StuartChatterton71389 on 09-18-2020 03:31 PM

I have a SX80 running ce9.7 with two display outputs (HDMI1&2) and would like to know how I can create the following setup? Output 1 - Active speaker layoutOutput 2 - All participants in Equal layout Sorry if this is a basic question but I’m... view more

Presenter in a meeting automaticlly change

Created by AndersonMedeirosGeraldo on 09-18-2020 01:17 PM

Hi,In meeting the presenter automatically change by system, many participants change presenter role, the host locked meeting, the option Anyone can share is clear.Have any idea of this error?

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