The chat and Email windows not appear in Finesse Desktop when I put it in Ready status.I'm working in a lab to integrate UCCX with CCP 12.5 but the windows of email and chat do not appear, it only says "there are no chat and mail active in a white backgro...
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Hi Folks, I'm new with CUCM, would like ask how I should proceed with troubleshooting on this. Thanks We have a CUCM extension and user is reporting that they are having issues receiving calls. After troubleshooting it is found that when s...
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i have a url result as below. its plain of text not xml format resulta = oneb = twoc = three4 = fourhow to make uccx collecting each line of that into a string variable?the result string should be like this:stringline1 = "a = one"stringline2 = "b = two"st...
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On the Room Kit Plus, we can successfully connect to Polycom Real Connect, Zoom, Blue Jeans, etc.But we often receive external MS Teams meeting invites that do not have any 3rd party bridge solution contained in the meeting invite. What I would like...
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If we receive external MS teams invitation and it doesn’t have CVI details, is there a way to join from Cisco VC kits? (workaround or leverage our CVI)?
