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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

Unity

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Description

Voice, integrated, and unified messaging application that transparently integrates with Microsoft Exchange & Lotus Domino.

  • Interoperability with existing voice messaging and telephony systems
  • Custom keypad mapping of the telephony interfaces
  • Integrated context-sensitive help

 

Key Features

  • Desktop voice message access using Cisco Unified Personal Communicator
  • Mobile voice messages access across a variety of handsets and operating systems using Cisco Unified Mobile Communicator
  • Alternative Device Recognition: Cisco Unity automatically recognizes alternate devices, such as mobile phones, when accessing the system to streamline access.
  • Secure Messaging: Encrypted voice messages can be retrieved only through authorized clients connected to the network.
  • Message Monitor: Listen to and pick up calls while a message is being recorded.
  • Interrupted Session Recovery: You can automatically return to in-progress message composition or playback if you ended a session prematurely.
  • Cisco Unity Phone View: Use the display of a Cisco Unified IP Phone to view, sort, search, and play back voice messages.
  • Speech Access: Press or say commands and message addressing deliver "hands-free" operation.

 

 

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