User gets the error message "Language resource not available" when trying to login/logout of Extension Mobility

[ketanpatani]

When we are loggin to extnesion mobility that time we are getting this error" "Language resource not available" when trying to login/logout of Extension Mobility" but user can loggin to system,

We are getting the same error on all the ip phone ( CP-7911 and 7941).

The running CCM version is : 6.1.5.13900

We didn't upgrade any thing on call manager side as well as phone side.

If any one get the same error please share with me.

[nirmalissac]

Extension Mobility Logout is not working

Symptom: User gets the error message "Language resource not available" when trying to login/logout of Extension Mobility.Conditions: Issue is seen when CUCM cluster is upgraded, and the new version has new strings introduced in its locale files for EM.Workaround: Workaround is to install the locale corresponding to the upgraded CUCM version.

[ketanpatani]

Dear Nirml,

But we didn't upgrade the box, So that workround will not fit in this issue.

[pillbox182]

Were you able to resolve this? We have a customer running in to the same issue.