This is a fun video about a family with Scraps, a virtual dog, that "freezes" in mid-play, and how her call to "dogbot tech support" brings in the right contacts worldwide to solve the problem and get Scraps back up and running. And with a parent-loving new feature while they are at it.
View the video.
Do you find these videos helpful in broadening your mind to the possibilities of collaboration solutions?
Laura
Your Collaboration Community Manager